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How Superintelligence Works | Agent Review Queues — Human Escalation, Approval Expiry and Safe Resumption

Human review is how an AI-agent workflow pauses before an action that needs judgement or authorisation, supplies the right evidence to the right responsible person, and resumes only from a recorded decision. A useful review queue is not a pile of unanswered messages. It is an operational contract: what action is proposed, why review is needed, what sources support it, who may approve it, when that authority expires, and what the system must do if the person declines or does not respond.

The crucial distinction is between the model’s recommendation and the organisation’s decision. A model may draft a letter, suggest that an exception is reasonable or classify a request as routine. None of those assertions creates permission. This chapter shows how to route requests, calculate a fictional sixty-four-task review packet, detect queue overload, prevent stale approvals and safely resume after a reviewer responds. It also demonstrates why completing a model’s answer is not the same as completing the user’s authorised real-world task.

The examples describe today’s tool-using AI agents, not a demonstrated artificial superintelligence. They extend How Super Intelligence Works, the agent identity and delegation chapter, and contract-first task design. The fictional families, schools, queues and outcomes are instructional examples, not disclosures of actual student records or statistics about a deployed product.

Choose your reading route

  • For students, begin with the decision boundary and the original case packet; calculate the correct denominator before looking at the answers.
  • For an agent builder, follow immutable review requests, version checks, queue ownership, optimistic locking and post-decision tool receipts.
  • For a manager or safeguarding owner, focus on authorisation, expiry, reviewer overload, denial handling and the difference between safe processing and finished actions.
  • For independent practice, use the transfer exercise to decide what changes when a source, recipient or policy is updated during a pending approval.

Contents

1. The point of review is a controlled decision

Imagine an AI assistant helping a teacher prepare a family update. It can summarise classwork, create a proposed message and identify relevant source documents. Sending the message is different: the recipient list, permitted level of detail and timing may be governed by an authorised policy and teacher judgement. If permission is missing, the agent should produce a review artefact rather than send and hope. The reviewer needs enough context to decide, and the system must accept “no” without trying to route around that answer.

A review step can be triggered by several distinct causes. A task might require formal human consent regardless of model confidence. The source could be contradictory or too old to support a current claim. The recipient might not match an approved list. A result might exceed a predefined impact threshold. A high-stakes calculation could require professional sign-off. These are different reasons, and the request record should distinguish them. “Needs attention” without specifying why creates more work and increases the chance that someone approves a case on the wrong grounds.

Human supervision is not proof the system is safe

A person can be overloaded, misled by a fluent summary, shown an outdated source or provided with controls that make denial difficult. Effective human review requires clear options, meaningful information, sufficient time and the real power to withhold approval. A design that puts a large green “Approve” button over a tiny collapsed source reference may meet a superficial definition of “human in the loop” while undermining the decision. The evaluator should test whether reviewers can detect known mistakes, not simply whether a person clicked something.

Keep the model’s risk label distinct from an externally enforced rule. For example, the agent may estimate that a document is probably shareable. A policy engine might check whether a specific recipient, document version and sender identity satisfy the actual consent requirement. The proposed action should remain held until that check and any required human authorisation are satisfied. If the model labels an exception “low risk,” its label must not override a hard rule; otherwise a language prediction becomes an unauthorised privilege escalation.

A review is not a disguised retry

When a tool request times out, the correct first action may be checking whether the previous action succeeded, not asking someone to approve a duplicate. When a document lacks evidence, the right next step may be obtaining the original source, not an arbitrary managerial sign-off. Review should be used for decisions a human can legitimately make. It should not become a dumping ground for broken integrations, missing logs or reversible technical errors whose repairs can be verified automatically. Classify the cause before selecting the queue.

Similarly, do not turn every low-risk sentence into a high-cost approval event. If the task is a purely local draft with no external effect, the system may safely let the user edit it without a central approval queue. Scope approval to the action that matters. An educational explanation can be generated freely while sending it to a third party requires a separate check. The most useful review architecture preserves low-risk independence while protecting truly consequential boundaries.

2. Construct a review request that carries evidence

A review request should be an immutable, addressable record linked to the original user intent. Include a stable task identifier, proposed action and destination, relevant evidence, document revision, reason for review, applicable policy version, requested approval scope, expiry and the currently responsible queue. Include the least amount of sensitive information necessary for a correct decision. A reviewer who must search through a long chat transcript for these facts will be slower and more likely to misread the sequence.

The record should contain the candidate output and the independent acceptance conditions. “Approve sending this exact revision to these two authorised recipients” is a more precise decision than “Approve AI answer.” When approval is granted, bind it to the intended action, not to a vaguely similar future task. The permission should not silently apply to a later letter, altered attachment, different recipient or new policy era. Good review is scoped to what the person actually saw and authorised.

The anatomy of a review packet

FieldWhy it is necessaryWhat to verify
Task and proposed action IDsPrevents one decision attaching to another taskExact stable identifiers and no duplicate intention
Recipient and data classificationClarifies who may receive which informationAuthoritative recipient registry and current scope
Original source and revisionShows the evidence being relied uponCurrent source owner and supersession record
Policy name, version and effective dateIdentifies the governing ruleCurrent rule from authorised owner
Review reason and choice setMakes the decision meaningfulApprove, reject, request changes or escalate
Reviewer identity and delegationEstablishes who is allowed to decideCurrent role, expiry and permitted action
Decision expiry and receiptBounds use of the approvalRecorded time and provider result after action

Reviewers should be able to inspect both the summary and the source. If an agent quotes a school timetable, show a link to the official timetable and its date, not just the assistant’s confidence statement. A source may be genuine yet irrelevant: a last year’s term calendar cannot prove this year’s date without an explicit currentness link. Provide the exact claim to be checked. One supporting document should not be portrayed as verifying unrelated claims merely because it is official-looking.

Approval states are a state machine

At minimum, distinguish pending, approved, denied, changes requested, expired, cancelled and executed. “Approved” does not automatically mean “executed”; it means a scoped authorisation exists. “Executed” is only established when the external action is independently confirmed. Between them can sit a second current-policy check and a tool invocation. Transition rules should be explicit: a denied request cannot return to pending through an automatic retry, and an expired approval cannot be revived by copying an old status field.

An important concurrency problem arises if two reviewers open the same case. One approves an earlier source revision while another requests edits based on a newer document. Without version checks, the system might apply both decisions in an ambiguous order. Bind the decision to the review packet’s version or content digest and reject an update based on stale state. The person can then reopen the new packet and decide knowingly. This is the review analogue of optimistic concurrency used in reliable databases.

Consent is not a property of convincing prose

A human may ask an agent to “use your judgement” in drafting a message, but that does not automatically delegate the authority to send it or expose another person’s information. If the authority cannot be established, produce a draft and hold the side effect. The agent can explain precisely what is missing: the intended recipient’s approval, a valid role assignment, the effective school rule, or a source that resolves contradictory instructions. Such a response is useful because it identifies the smallest responsible next action.

A reviewer can grant access only within the authority held by that reviewer. If a teacher can approve sharing a general lesson sheet but cannot approve release of another student’s personal file, the agent must not infer that the broader action was authorised. Support role and resource scope checks independently of model conversation. When rules change, consult the current rule. Prior approvals can remain historically authentic yet be insufficient for a new action.

3. Fictional sixty-four-task review laboratory

The fictional Orchard Reading Circle processes sixty-four proposed requests over a teaching day. The tasks divide into four groups: thirty-eight ordinary learning summaries that satisfy preapproved rules, fourteen requests needing an authorised person’s case-specific sign-off, eight cases with missing or conflicting sources, and four requests that violate a current sharing rule. All requests have distinct stable intention IDs and no real pupils are involved in the exercise.

The agent is allowed to finish the thirty-eight ordinary summaries after normal source and output checks. It must hold fourteen for named reviewers, hold eight for evidence repair, and reject four prohibited actions with a useful explanation. The model may write draft text for any group, but draft production does not turn a blocked or prohibited action into a permitted external send. Decide the outcomes first; otherwise a dashboard can reward sending more messages even when the correct behaviour was refusing to send them.

Classify all sixty-four intentions

DispositionCountImmediate outcome
Within preapproved rules38May complete after standard verified checks
Formal human review required14Held for authorised decision
Missing or conflicting evidence8Held for source repair
Prohibited under current rule4Rejected, not sent
Total64Every intention has a named state

The proportion immediately eligible for standard processing is 38 divided by 64, or 59.375 percent. The review-required share is 14 divided by 64, or 21.875 percent. Source repair accounts for 12.5 percent and prohibited actions for 6.25 percent. These are group shares, not pass rates. Saying “40.625 percent failed” would be wrong because a held case may have been correctly handled and a refusal may be the intended safe result. Classification quality is judged against the appropriate allowed transition for each task.

Approval outcomes are not task outcomes

Two authorised reviewers examine the fourteen formal-review cases. Nine are approved for their exact proposed action, three are denied, and two require corrected attachments before any new approval can be sought. All fourteen receive a documented decision, so formal review decision coverage is fourteen of fourteen, or 100 percent. Yet only nine currently have the authorisation needed for the proposed action. None should be counted as externally completed until a successful action and its receipt have been verified.

Suppose eight of the nine approved actions are accepted by the external provider and one times out without an immediately available receipt. The correct immediate report is eight confirmed, one outcome uncertain, three denied, two awaiting corrections. Treating the timeout as failure and automatically sending again might produce a duplicate side effect. Treating it as success would be equally unsupported. The system should query the provider by the original intention key and hold the uncertain case until reconciliation.

The complete-task denominator

Suppose all thirty-eight routine summaries are verified completed, and the eight reviewed dispatches are also confirmed. The current count of fully completed authorised actions is forty-six of sixty-four, or 71.875 percent, if every original request is part of the broad workload denominator. That does not imply 28.125 percent harmful failures. The remaining eighteen have distinct reasons: one uncertain provider receipt, three explicit denials, two requests for corrections, eight evidence holds and four prohibited actions. A useful dashboard reports each state rather than turning varied outcomes into one misleading “incomplete” figure.

After the provider confirms that the uncertain ninth reviewed action was accepted, verified completion rises to forty-seven, or 73.4375 percent. The no-longer-uncertain case does not need a new send. The evidence holds and requested changes still require fresh checks. The three denials and four prohibited requests remain appropriately closed without execution. If the user-facing product needs a separate safe-handling metric, it could count all requests with correctly verified final or owned pending states—but it must explicitly define the criterion, not silently rename that number “completed sends.”

Review latency and waiting time are different

Imagine the fourteen review packets arrive together. Two authorised reviewers each complete an average of seven case decisions per hour in this simplified, deterministic thought experiment. Combined ideal throughput is fourteen decisions per hour, so a fourteen-case batch requires about one hour of total reviewing capacity if work divides perfectly and there are no interruptions. This does not mean every case waits one hour. The first cases may finish sooner, later cases later, and real case durations vary. It also does not account for source repair or action delivery after approval.

Do not calculate a confident service-level promise from a theoretical rate alone. Real human reviewers take breaks, handle exceptions, need context and may not share identical authority. A review requiring an expert in student data cannot be shifted to an available person who lacks that role merely to improve a queue statistic. The capacity plan needs qualified reviewers, realistic service times, safe escalation and a sustainable workload. A design that achieves rapid decisions through excessive pressure may increase mistakes rather than reduce total task time.

4. Capacity and fairness: queues can become a safety risk

An approval queue grows when new incoming work exceeds sustainable qualified decision capacity. Use an explicit arrival rate, service rate and time horizon, not a vague impression that “review is slow.” Consider a simple discrete example: twenty case packets enter during a two-hour period while the appropriately authorised team completes twelve. With zero initial backlog, eight remain. If the following two hours bring twenty-four new cases and the team can complete only sixteen, the backlog becomes sixteen. Repeated overload accumulates even if every individual reviewer works diligently.

The arithmetic is a conservation equation: ending queue equals starting queue plus arrivals minus valid completed decisions, with appropriate handling for cancellations and reclassifications. Do not count a case twice because it moves from a risk queue to a subject specialist; it is still one underlying intention. Do not count an automated “reviewed” label as a human decision unless it actually meets the contract. A backlog report should show urgency class, age, ownership and blocked dependencies in addition to quantity.

An old request can become unsafe before review begins

If the proposed recipient, policy, source or the sender’s role changes while a case waits, yesterday’s review packet is no longer necessarily the thing being approved today. A queue item should have a bounded validity window and a mechanism to detect superseding records. On expiry, return to an appropriate pending or evidence-refresh state rather than silently extending authorisation. A reviewer can then examine the current source and decide afresh. A deadline is not itself permission to skip those checks.

Priority should reflect consequences and real timing requirements, not how dramatic an agent’s prose sounds. A low-risk informational reply may wait; an incorrectly addressed sensitive message needs urgent containment or cancellation. Organisations may have regulated or contractual turnaround duties; verify the actual applicable rule rather than inventing a universal deadline. Within equivalent priority classes, predictable queue ordering and transparent escalation help prevent quieter users from being ignored simply because others send more reminders.

Alert only when a person can act

Google SRE’s On-Call chapter makes a useful distinction between alerts requiring immediate human action and ordinary operational work. The equivalent in an AI review system is to page an accountable person for urgent time-sensitive harm prevention, not for every low-risk draft waiting for approval. If everything is marked urgent, urgency stops conveying useful information. A policy owner should define what can safely wait, what can be delegated and what requires immediate intervention.

Google SRE’s operational overload guidance describes how queues and staffing constraints become organisational problems, not just technical ones. A human-in-the-loop design that increases incoming review volume without providing trained capacity can create a fragile safety layer. Review load should be part of system planning: measure time spent understanding packets, decisions reversed on reinspection, expiry rates, source-repair burden and unresolved tasks after shift handoff. These reveal more than the raw number of prompts reviewed.

The difficult distinction: human decision or missing evidence?

An assistant may ask a senior teacher, “May I claim that this report proves the new exercise improves exam scores?” If the underlying report supplies only a small uncontrolled classroom anecdote, the missing ingredient is evidence, not managerial permission to convert it into a causal claim. The reviewer may approve a carefully qualified description of the observation, but the agent must not treat that as proof of stronger outcomes. A review interface should allow “change the claim,” “find source,” and “not supported,” not just yes or no.

Similarly, an agent can ask a doctor to sign off an unsupported medical diagnosis, or a finance officer to approve an unexplained charge. The presence of a qualified professional does not absolve the system from presenting accurate data and the appropriate domain controls. In high-stakes domains, the agent should stay within its defined assistive role and clearly identify when an independent professional judgement is needed. The user needs a transparent decision route, not the illusion that a human click transforms uncertain evidence into certainty.

A review queue needs useful audit trails

Persist the original packet, its revision history, the decision, the accountable reviewer identity, the time, the applicable policy, the reason and any downstream provider receipt. Protect sensitive audit data with suitable access and retention policies. An audit trail that merely says “approved by human” cannot show which version was approved or whether the recipient was still authorised when the action occurred. Durable evidence allows later correction and legitimate oversight; it should not become an unbounded store of private messages copied to every engineer.

A clear handoff message might say: “Proposed action R-19: send lesson summary revision 6 to the already verified family address; the source is current; recipient approval expires at 16:00; the agent has not sent anything; approve this exact action, request revision or deny.” That format lets the reviewer see the boundary and act deliberately. If any one of those facts changes, invalidate the packet rather than letting an unchanged approval button obscure the change.

5. Safe resumption is a separate transaction

A human pressing “Approve” should not immediately trigger uncontrolled repeated tool calls. First record the decision with a stable packet ID and verify that the reviewer was authorised at that moment. Then recheck the effective policy, source revision, recipient and approval expiry. Confirm that the planned action still matches what was approved. Only then use a bounded, traceable execution attempt under the original intention key. Afterward reconcile the external provider’s response and record the confirmed outcome.

The seven-step resume gate

  • Read the latest task and immutable review-packet version; refuse stale decisions.
  • Verify the reviewer’s identity, role, scope and validity at the recorded decision time.
  • Compare the exact proposed action, recipient and document revision against the approved packet.
  • Re-evaluate the current applicable rule, including revocation and expiry.
  • Check the external provider for an already executed intention before issuing anything.
  • Execute only the authorised, nonduplicate action and capture the provider’s receipt.
  • Read back the final state independently; record completed, rejected, ambiguous or still held truthfully.

Why check external execution before calling the tool? Because the original process may have succeeded just before a network timeout, restart or reviewer refresh. The agent’s local log can lag behind real-world effects. Retrying with a fresh key may issue the same message twice. The companion idempotency and reconciliation guide explains that an identical user’s intention needs a stable identity across retries. The review decision and action receipt should refer to that same intention or a clearly authorised derivative.

Some actions are reversible, like editing a draft. Others are only partially reversible, like a delivery to an incorrect recipient. Separate those when defining resumption permissions. A reviewer may be able to authorise a preliminary dry run but not the final irreversible send. A process can generate a preview, perform a recipient verification and then require a second explicit human confirmation. That is not needless friction if the action has meaningful consequences; it is an opportunity to catch problems while correction is still possible.

Time-of-check is not time-of-use

A permission can be valid at the moment of review and invalid by the time the tool acts. This is the time-of-check/time-of-use problem applied to human-agent workflows. Store an effective-date and version-aware decision, and keep the final authorisation check close to the operation. If the external tool enforces access controls independently, retain that check; if it does not, be especially careful that the agent’s own gate cannot be bypassed by instruction text or stale cached records.

Do not solve every race by simply extending all approval lifetimes. A longer lifetime increases the window in which a policy, address or task may change. Choose validity bounds based on legitimate workflow needs and the underlying authority, not merely implementation convenience. For long-running tasks, consider approvals for specific phases, fresh checks at external-action boundaries and safe suspension if a review becomes stale. A task may continue its non-sensitive analysis while the sensitive final send remains paused.

What if the reviewer declines?

A denial is a valid terminal decision for that proposed action, not a failed instruction-following case. The agent should record it, prevent the prohibited side effect and communicate any permitted alternative. For example, a teacher may deny sharing an individual report but approve a generic class resource with private details removed. That is a new scoped proposal requiring its own exact review, not a sneaky reinterpretation of the original denial. Distinguish alternative help from trying to route around the decision.

A request for changes also needs precise state. If a reviewer asks to remove identifiable details from a document, the original approval has not magically become approval of every possible edited version. The agent can create a revised draft and submit the new version for any required acceptance check. The review interface should display a meaningful diff and indicate which previous findings remain relevant. Avoid asking the person to reread a huge unchanged document without highlighting the actual changes.

Why model confidence cannot replace a review

A confidence estimate can help prioritise cases, but it is not permission and may be poorly calibrated for rare sensitive actions. A model that assigns ninety-nine percent confidence to an unauthorised send still lacks consent. A very cautious model might flag simple requests too often, overloading the queue and reducing human attention to important exceptions. Set review triggers from task impact, explicit policy and measured error modes; use model confidence only where its meaning is understood and its limitations tested.

Even if an agent consistently proposes the same answer as a human reviewer on a benchmark, that agreement does not abolish formal accountability. Governance may require an actual responsible person’s decision, and rare untested situations can be different. Instead of pretending the human is redundant, improve the review packet, reduce needless low-risk escalation and automate objective checks. The resulting human work should concentrate on decisions that need genuine authority or contextual judgement.

6. Transfer: the attachment changes while a review is pending

Consider another invented service, the Clement Bay Arts Archive. A reviewer is asked at 10:00 to approve dispatch of artwork summary revision 3 to one registered recipient. The approval packet is valid until 11:00. At 10:15 the underlying summary is corrected to revision 4 because a factual label was wrong. At 10:20 the reviewer clicks Approve on the still-open revision-3 screen. At 10:21 the agent resumes. Should it send revision 4, send revision 3, or stop? Decide before reading the explanation.

It should stop. The reviewer approved revision 3 and the source revision had changed before the action. Sending revision 4 would exceed the content scope of the approval; sending revision 3 would knowingly use a superseded flawed version if the publication requirement expects the current record. The safe route is to identify the outdated packet, regenerate an exact revision-4 proposal and request the appropriate new decision. An approval tied to an old digest does not automatically migrate to a new digest.

Changed condition: the permission expires after the click

Now the reviewer approves the correct version at 10:59, but the sending provider remains unavailable until 11:04 and the authorisation ends at 11:00. The approval was a real historical event, yet the action is no longer within its valid window. Whether it may still be executed depends on the precise governing contract; absent a defined rule permitting that continuation, hold it and obtain new authorisation. A model-generated reassurance that the approval was “only four minutes old” cannot extend the agreed expiry.

A short arithmetic drill

Question one: a queue begins with twelve cases, receives twenty-two and resolves seventeen during a shift. Assuming none were cancelled or moved outside the accounting boundary, how many remain? Twelve plus twenty-two minus seventeen is seventeen. Question two: two reviewers each average six cases an hour under a simplified steady workload, while seventeen new cases arrive hourly. What happens without additional measures? Arrival exceeds nominal capacity by five per hour, so backlog tends to grow; exact waits depend on distribution, case mix and staffing.

Question three: a reviewer approves seven cases, denies three and sends two back for changes. Can the system report twelve completed external actions? No. Twelve review decisions are recorded; only the seven approvals are potentially eligible, and each still needs an action check and receipt. Question four: a model produces a polished draft while required evidence remains absent. Is the task complete? Not if the contract requires factual support. The correct status is draft ready for evidence repair, not authorised publication.

Question five: an old approval is valid for recipient A but a user changes the address to recipient B. Can the same approval be reused? Not without a rule explicitly permitting that alteration. Recipients are part of the action’s scope. A fresh verified recipient and appropriate authorisation are needed. This is not a style preference; it affects who receives information.

Three diagnostic repairs for persistent queues

If queues are constantly full, inspect why cases are entering. Some may be incorrectly flagged because the agent cannot find a stable policy source or because a brittle classifier over-triggers. Fixing evidence retrieval and classification can reduce unnecessary reviews without weakening real rules. If reviewers receive incomplete packets, improve the evidence manifest before increasing headcount; otherwise more people may simply spend more time reconstructing context. If cases expire repeatedly, examine whether turnaround promises, staffing, routing or overlong approval chains are mismatched to the task.

If reviewers approve mistakes too easily, test the presentation. Put key conflicts in view, show current source and revision, use distinct approve/deny/request-change actions, and avoid visual signals that imply approval is expected. Use carefully designed known-error examples to measure whether the reviewers notice. A training programme may help, but interface incentives and workload matter. Human judgement works best with clear facts and room to exercise it.

7. Frequently asked questions

Does human-in-the-loop mean a person must approve every AI response? No. The appropriate design depends on task impact, authority and real uncertainty. Many drafts or explanations can remain under direct user control without a central queue. Formal review is most valuable when a real-world action requires responsible authorisation, a specialised decision or credible evidence that the agent cannot independently establish.

Is an approval stored in chat enough? Usually a high-impact tool action needs a durable, verifiable decision record with scope, identity, time and policy context. A chat message can be part of the evidence if its provenance and authorisation are established, but it is not automatically a complete access-control system. Avoid equating apparent user intent with broad permission to affect third parties.

Can an approval be delegated? Sometimes, if the organisation’s rules authorise a particular role to delegate a precise scope. The agent should check the delegation chain, resource, action and validity. It must not invent authority because the requester is senior-sounding or because a retrieved document says “approved.” Source text is not a substitute for current identity and permission checks.

How should the agent react to no response? Keep the case in an explicitly pending or expired state according to policy and provide a useful follow-up route. Do not treat silence as consent. For time-critical cases use a documented escalation owner, not an unbounded sequence of notifications. If the underlying action can be cancelled safely, say so; if it remains partially done, disclose that state accurately.

Can review eliminate every harmful result? No. Reviewers can err, sources can change, and an external system may fail after approval. Defence requires appropriate technical gates, bounded authority, source verification, reliable execution, audits and incident response. Human oversight is a powerful layer when it is meaningful, not a magic guarantee.

What belongs in the queue metric dashboard? At minimum distinguish new arrivals, valid decisions, queue age, stale-packet rate, source-deficiency rate, approved-versus-executed count, denied outcomes, reviewer capacity and uncertain external effects. Present denominators clearly. A dashboard showing only fast approval counts could reward the very shortcuts the safety system was meant to prevent.

Evidence, source limitations and onward routes

The NIST AI Risk Management Framework core provides a structured approach to governance, measurement and management of AI risks. Google’s operational overload and on-call guidance illuminate queue ownership, actionable escalation and sustainable human capacity. Those general sources do not dictate fictional Orchard Reading Circle’s specific counts, authorisation rules or deadlines. The packet here is a teaching design; actual obligations depend on the relevant organisation and law.

To continue, connect the review decision to durable checkpoints and resumption, source consistency, and incident response when the process goes wrong. The change-control lesson explains how to test updates to review rules without weakening the permission boundary. From the How X Works hub to the Gold Standard of Education, the transferable habit is precise: distinguish a good suggestion, a valid decision, an executed action and the proof that it finished. They are four different states.

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