Châteraisé at Waterway Point is at #B1-01, 83 Punggol Central. The brand’s branch page lists 10.30am to 10pm and phone number 8288 8033. From Punggol MRT (NE17), follow Exit A toward the mall and use the directory to find the unit on Basement 1.
If you need a whole cake for a birthday or gathering, check with the branch before travelling. Give the cake name, size and collection date, then ask what the outlet can confirm for that day.
- Unit · #B1-01, Basement 1.
- Listed hours · 10.30am to 10pm.
- Branch phone · 8288 8033.
- Train · Punggol MRT (NE17), Exit A toward Waterway Point.
Find the shop on Basement 1
Follow the Waterway Point signs from Punggol MRT Exit A. Once inside, use the directory for #B1-01 and check the level before going farther into the mall. If you need a lift, follow the mall’s lift signs to B1.
Send the unit to anyone helping with pickup. Waterway Point is the mall at Punggol MRT. Punggol Coast MRT serves a different shopping centre one stop farther north.
Check hours before a timed pickup
Châteraisé’s branch page lists 10.30am to 10pm. If you are collecting a cake on a public holiday or shortly after opening, confirm the collection time with the branch. A pickup time agreed with the outlet gives you a clearer plan than the closing hour alone.
If another person will collect for you, ask what confirmation or order details the branch needs. Send them the unit and the name used to place the order.
Ask about the exact cake you need
For a specific cake, ask about flavour, size, availability and whether the branch can reserve it. If you need candles, a message or particular packaging, confirm those details when ordering. Ask how the shop recommends transporting and storing your chosen cake until serving.
Buying for a group
Decide whether you need a single whole cake or an assortment of individual portions. Check the number of guests, then ask about ingredients or allergens for the exact products you plan to buy. Confirm any dietary needs with the guests before making a final choice.
Make the cake your last mall stop
If you have a meal, film or long grocery trip planned, consider collecting the cake before heading home. Choose a route that lets you carry the box level. If you are taking a ride, give your driver the pickup point you plan to use rather than the shop unit.
When collecting for someone else, check the item name, size and any agreed extras at the counter. That gives you time to resolve questions while you are still at the branch.
Contents · Frequently asked questions
Frequently asked questions
Where is Châteraisé at Waterway Point?
Basement 1, #B1-01, at 83 Punggol Central.
What time does this branch open?
The brand’s branch page lists 10.30am to 10pm. Check any holiday or special collection hours directly.
What number do I call for cake enquiries?
The brand lists 8288 8033 for Waterway Point.
Which MRT station should I use?
Punggol MRT (NE17). Follow Exit A toward the mall.