Toys ‘R’ Us is at Waterway Point West Wing #02-27, on Level 2. The mall lists 10 am to 10 pm daily. Use Punggol MRT or LRT and follow the directory to West Wing Level 2.
The store’s listed Calm Hours are 10 am to 11 am every Monday and Tuesday. Waterway Point describes this as a period of reduced noise and lighting in the store. Call +65 6386 9422 to confirm arrangements for a time-sensitive visit.
- West Wing Level 2, #02-27.
- Daily hours: 10 am to 10 pm.
- Calm Hours: Monday and Tuesday, 10 am to 11 am.
- Store phone: +65 6386 9422.
Finding the toy shop
From Punggol MRT, follow the signs into Waterway Point and check the directory for the West Wing. Go to Level 2 and look for #02-27. If you arrive from the promenade, check your wing before choosing a lift or escalator.
If you are shopping for a specific set, check the product name, model or age range before leaving. The branch can tell you whether it has the item you are looking for.
How Calm Hours work
The mall’s page describes reduced noise and lighting inside Toys ‘R’ Us during this period. If the timing matters to your family, check with the branch before visiting, especially around a holiday. Other parts of the mall may follow different schedules.
For a short visit, choose one or two aisles and agree on a meeting point with your group. If a child is choosing a gift, save the product image so you can show it to staff without needing to browse every aisle.
What the Dementia Go-To Point means
Waterway Point also lists this store as a Dementia Go-To Point during its operating hours. The mall describes it as a place where trained staff can assist a person with dementia who needs help. Ask store staff about this support if you need it on the day.
Frequently asked questions
Where is Toys ‘R’ Us at Waterway Point?
West Wing Level 2, #02-27.
When are Calm Hours?
The mall lists Monday and Tuesday, 10 am to 11 am.
Which MRT serves the mall?
Use Punggol MRT.