If a Singapore Food Agency recall matches food you have bought, stop eating or serving it. Set it aside where nobody will use it, then follow the notice and the seller’s instructions on returns or disposal. Check the product name, variant, pack size, batch or lot code and date marking against the official notice. SFA newsroom · SFA example of a batch-specific recall
If someone has already eaten the food and you are concerned about their health, seek medical advice. If they have a life-threatening emergency, such as severe breathing difficulty or collapse, call 995. Keep a photo of the product label and note when it was eaten so you can share the details with a clinician. SFA example of a batch-specific recall · SCDF emergency services
- Pause serving and check the exact recall notice.
- Match the product and batch details. Keep the label or a photo if safe.
- Follow the notice for next steps and seek medical advice if there are health concerns.
On this page · Check Whether Your Product Is Affected · If Someone Already Ate It · What to Do With the Food and the Packaging · Frequently Asked Questions
Check Whether Your Product Is Affected
Start with the SFA newsroom notice or the official notice from the retailer or importer. Check the date and the products listed. An alert may apply to one flavour, one pack size or several named batches. Some notices include the country of origin or photographs of the labels. Compare the details on your own package. SFA newsroom · SFA example of a batch-specific recall
If you have thrown away the outer box
Look for a code on the wrapper, seal or individual package, or find the receipt and any order details. Ask the seller or importer to confirm whether the pack matches. Keep it out of use while the match is uncertain. Where multiple people shop or prepare meals, tell them which item has been set aside.
If Someone Already Ate It
Write down the product, when it was eaten and any symptoms or other relevant information. SFA advisories commonly direct consumers who have eaten the implicated product and have health concerns to seek medical advice. Some notices highlight a specific risk, such as an undeclared ingredient or possible foreign matter. Give the clinician the relevant wording from the notice. SFA example of a batch-specific recall · SFA example of a recall for an undeclared ingredient
If a child ate it at school, student care or tuition
Tell the organisation through its usual contact channel. Ask what was served, when, and whether it can confirm the packaging or batch. Give a parent or clinician the confirmed details. If the child has severe symptoms, seek emergency help promptly and inform caregivers once that is underway. SCDF emergency services
What to Do With the Food and the Packaging
Follow the recall notice and contact the point of purchase for its instructions. A receipt, product photo or online order can help. If a notice tells you to return or dispose of the product, keep it separate until you can do so. Avoid tasting the product to check whether it is safe. SFA example of a batch-specific recall
Reporting a separate food safety concern
If you suspect a food safety issue that is not covered by a notice, use SFA’s feedback channel. Give the seller or outlet, product, date and the details you have. Save relevant photos, receipts or order records. If several people are unwell, seek medical advice and pass on the common meal details. SFA feedback
Frequently Asked Questions
Is every pack of the brand affected?
Use the product and batch information in the current notice. A recall can apply to a specific subset of products. SFA example of a batch-specific recall
Can I give the product to someone else?
Keep it out of use while checking and follow the instructions for affected products. SFA example of a batch-specific recall
Where can I check a forwarded message?
Look for the dated SFA or retailer notice and compare the exact batch and pack details. If there is an update, use the latest instructions. SFA newsroom
Continue With the Singapore Emergency Playbook
- Gas Leak in Singapore | What to Do If You Smell Gas at Home
- PMD or E-Bike Battery Fire in Singapore | What to Do If a Device Starts Smoking
- Road Accident in Singapore | What to Do First, When to Call 995 and How to Report It
- Child Medical Emergency in Singapore
- School Emergency in Singapore
Official guidance checked 8 November 2026.