What to do and Who to call during an emergency in Georgia

Safety notice: This article provides public guidance, not live dispatch or medical diagnosis, and cannot guarantee access in every contested or remote region. Official emergency and travel information reviewed on 7 November 2026. For immediate danger in Georgia, call 112 using a working network.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

These transliterations are approximate pronunciation aids, not a substitute for a written Georgian address or verified location. Do not delay contacting 112 to translate an entire story. A trusted local guide or bystander may assist with a road or village name once the emergency contact is underway.

What location details do Georgian responders need?

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

‘დახმარება!’ (Dakhmareba!) — Help!
‘სასწრაფო დახმარება მჭირდება.’ (Sastsrapo dakhmareba mchirdeba.) — I need an ambulance.
‘ხანძარია!’ (Khandzaria!) — There is a fire.
‘პოლიცია გამოიძახეთ.’ (Politsia gamoidzakhet.) — Call the Police.
‘ადამიანი უგონოდაა.’ (Adamiani ugonodaa.) — A person is unconscious.
‘მისამართია…’ (Misamartia…) — The address is…
‘ინგლისურად ლაპარაკობთ?’ (Inglisurad laparakobt?) — Do you speak English?

What location details do Georgian responders need?

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

A useful English call is: ‘Ambulance, please. One adult is unconscious at [road and house], [town], Georgia. Building three, floor two, entrance B. My number is [telephone].’ For a mountain incident: ‘One hiker has fallen near [marked trail/hut], coordinate [reliable GPS], three people present, one cannot move.’ Give a precise location rather than an invented medical diagnosis.

How Georgia’s 112 emergency centre works

Georgia created 112 in 2012 to combine urgent Police, emergency medical and fire/rescue requests. A caller reaches the emergency response centre, which records the nature of the incident, obtains location and other details and transfers the information to the relevant service dispatchers. The centre operates around the clock throughout the Georgian Government’s functioning emergency service area.

The department’s official materials describe call-handling centres in Tbilisi and Rustavi that receive incoming information and forward it to Police, ambulance and fire/rescue resources. A call-taker may provide first-aid instructions while dispatch is being coordinated. The same incident can need more than one service: a major vehicle fire might require medical, Police and fire response.

The emergency centre records calls and prohibits false or prank calls. Do not call 112 merely to ask for a routine address, weather update or tourism information. If you have an immediate concern about life, health or a current crime, that is a legitimate emergency. Official description: 112 Georgia frequently asked questions.

Does 112 work without a SIM or mobile credit?

The Georgia 112 service says emergency calls can be made using fixed or mobile telephones, including eligible mobile devices without an inserted SIM and devices whose ordinary balance or telephone service is suspended. However, a mobile call still requires a usable compatible cellular network; dialling 112 is not a satellite rescue mechanism. In a remote valley with no coverage, an ordinary phone may be unable to reach the service.

If one device cannot connect, try another safe phone or a nearby person’s network and explain the location. For a remote hike, plan navigation, charging, communication options and a trip itinerary before departure. The official FAQ explicitly says mobile emergency calling requires coverage from a Georgian network.

Medical emergencies: when to call 112

Unconsciousness, severe chest pain, stroke signs or major injury

Call 112 when someone is unresponsive, not breathing normally, has severe breathing difficulty, serious chest pain, one-sided weakness, speech disturbance, major trauma, uncontrolled bleeding, seizures or another immediately dangerous medical problem. Tell the call-taker the symptoms that can be observed, how many people are affected and when the incident began if known.

If somebody is unresponsive and not breathing normally, follow emergency call-taker advice and appropriate first-aid training for CPR and the use of an automated external defibrillator (AED). A second helper can retrieve an AED where one is available or guide the emergency crew. Do not give food, water or medicine to someone unconscious or unable to swallow safely.

After a crash or fall from height, avoid moving a badly injured person unnecessarily unless there is immediate danger from fire, traffic, unstable ground or another threat. Give first aid only if safe, and follow medical dispatch instructions. A hotel or family member can assist with insurance after the critical call has been made.

Medical access and reality outside Tbilisi

Georgia has substantial regional differences in healthcare access. Current US government travel guidance warns that ambulance provision and emergency medical equipment can be limited outside Tbilisi. It would be unsafe to promise a particular response time or assume a fully equipped ambulance can reach every mountain village. The right starting point for life-threatening danger remains a 112 report with a precise location and the patient’s actual condition.

If a responder advises an alternative safe transport arrangement because the road is blocked or specialist care is far away, follow qualified guidance. Do not assume that a taxi, private car or ambulance is always the best option without considering the injury and conditions. Source: US State Department — Georgia medical and emergency risks.

Fires, smoke and hazardous chemicals

For a house, hotel, vehicle, workplace or forest fire, dial 112, warn people where safe and leave through a safe route. Avoid ordinary lifts during an active building fire, close doors when safe to slow smoke spread and do not go back for valuables or luggage. If blocked by dense smoke, report your floor, room, window or staircase to the operator and follow firefighter instructions.

A fire in an old apartment block, a high-rise, a restaurant or a mountain guesthouse can present different access and escape problems. Tell the dispatcher the usable entrance, stairs or road and whether anyone may still be inside. Do not re-enter smoke to look for someone missing; report their last known location.

For a suspected chemical spill, gas leak or unknown industrial vapour, avoid flames or electrical switches near the potential source, move to a safer position and follow official guidance. A hazardous gas cloud may require sheltering indoors and closing ventilation, while an indoor building fire may call for evacuation. Do not automatically apply the same action to every hazard.

Police emergencies, robbery and violent threats

Dial 112 for an assault, serious robbery, armed threat, violent incident or current security danger. Move away from the offender where safe and state what is happening, where it is happening, injuries and any weapons you observed. Do not pursue a violent person to take photographs or obtain a vehicle number.

For property crime discovered after the offender has left and no current danger exists, use the appropriate Police reporting service rather than emergency dispatch. Georgia’s Ministry of Internal Affairs separately lists a unified Patrol Police service centre at 2 41 42 42 for other Police matters. This is not a substitute for 112 in immediate danger. See Ministry of Internal Affairs — services and Police contacts.

The official 112Georgia app: important safety features

112Georgia is an official free Android and iOS application with interface languages Georgian, English, Russian, Armenian and Azerbaijani. It can initiate a 112 telephone call, share GPS location when the location feature is enabled, allow text chat with the call-taker, and use a Silent Alarm SOS function. The app can be useful for someone unfamiliar with a village or building, or unable to speak safely.

The chat feature can provide written conversation with the emergency operator. The department says that where GPS is enabled, location coordinates can be sent with the chat; if normal mobile data is unavailable, location information may be sent as SMS. This does not guarantee contact without any working mobile connectivity, power or a suitable device. Learn app permissions and its emergency behaviour before you need it.

The Silent Alarm SOS function is intended for situations where an ordinary voice call could put a person in greater danger, such as when someone threatening them is nearby. With location enabled, pressing the SOS feature sends coordinates and requests Police response. Do not use it as a prank, and make sure the phone’s location is accurate before depending on it.

Official source: 112Georgia app — Call, Chat, Silent SOS and Video and privacy and location-sharing details.

Deaf and hard-of-hearing users: registration matters

Georgia offers specialist SMS and sign-language video emergency services for deaf and hard-of-hearing users. The 112 department says these are free, nationwide and operate 24 hours daily, but advance registration is required for the dedicated service. This is important: an unregistered ordinary SMS cannot be assumed to be processed as the specialist signed-up emergency route.

The official app also provides video calls with call-takers who know sign language for eligible users. Such users should establish registration, supported device, contact and permissions before an emergency. For people who can safely make an ordinary telephone call, dialling 112 remains the simplest general route. See 112 Georgia — SMS and Video Call Services and app accessibility features.

Domestic violence and protection: 116 006

Georgia’s 112 department publishes 116 006 as a free, confidential 24-hour consultation hotline for people affected by domestic violence or violence against women. It provides support, referral and information about protective measures. The service offers consultations in Georgian, English, Russian, Azerbaijani, Turkish, Armenian, Arabic and Persian.

For violence occurring now or an immediate threat to life, call 112. The specialist support line does not replace Police, ambulance or other emergency responders at the scene. After a person is safe, 116006 may help with protection, shelter, legal and psychosocial arrangements. The Georgia 112 emergency department explains both services at official domestic-violence safety guidance.

Mountain and remote-area rescue: Kazbegi, Svaneti, Tusheti and Racha

Georgia’s Greater and Lesser Caucasus regions offer hiking, skiing, climbing and remote villages but have significant terrain and weather hazards. A serious injury, missing hiker, avalanche incident or stranded group needs a 112 call. Give the region, mountain or village, named route, nearest marked junction or hut, number of people and reliable coordinates.

Road and trail access may be blocked by snow, landslides or floodwater, and a working mobile signal cannot be assumed. Share an intended route and return time with somebody who is not travelling. Bring appropriate warm clothing, water, food, navigation, medical needs, lighting and a realistic communication plan. Do not rely on a single electronic map without checking terrain or seasonal closures.

The US Government’s 2026 visitor guidance advises hiking with a companion, researching local conditions and sharing route/contact information before visiting mountain or remote areas. Severe rainfall can also produce unexpected landslides. Call 112 when rescue is needed, but avoid an untrained attempt to climb an unstable slope or glacier just to reach an injured person.

Avalanches, snow and winter routes

Winter snow, wind and temperature changes can make roads and ski routes unsafe, especially on exposed mountain passes. A region with a moderate snow hazard is not necessarily safe on every steep slope. Respect ski and road closures and choose activities that match the equipment, training and weather. A snowy mountain road may become impassable even when it was open earlier in the day.

If a group is caught in an avalanche or a person is missing, call 112, state the last known location, number of people and terrain or continued avalanche danger. Appropriate trained companions with equipment may assist when safe, but an untrained rescue over unstable snow can create further casualties. Let professional responders plan the approach and any aircraft use.

Floods and landslides: why a road may become dangerous quickly

Heavy rain and snowmelt can trigger river flooding, mudflow, debris flow and landslide hazards. Areas near steep slopes, river crossings and narrow gorges can become dangerous with little warning. Avoid driving into moving water or crossing a damaged bridge. Water may conceal road collapse, deep holes, debris or electric hazards. Respect road closures and follow local evacuation instructions.

Fresh cracks, leaning trees, falling stones, unusual earth movement and new water seepage may indicate a slope is becoming unstable. Move away and report any trapped or injured people, giving the last known location, nearest accessible road and number affected. Do not dig into moving debris or stand beneath an active landslide to take photographs.

Georgia’s National Environmental Agency publishes an official SmartAlert risk warning portal covering floods, flash flooding, storms, wind and other hazards. A weather alert is a planning resource, not a guarantee that an individual bridge is safe. Local emergency and Police instructions take priority during an actual incident.

Earthquake safety

Earthquakes can occur in Georgia and may damage old masonry, road infrastructure and mountain slopes. During strong shaking, lower yourself, protect the head and neck beneath suitable sturdy cover when possible, and avoid windows, shelving and objects likely to fall. Do not rush down stairs while shaking continues. If outdoors, move away from unstable structures and overhead wires when safe.

After the shaking stops, check for injuries, damaged walls, broken glass, gas odour, unsafe stairs and possible aftershocks. Evacuate if the building is seriously damaged or authorities instruct it. Avoid re-entering an unsafe structure to retrieve belongings. Call 112 for people trapped or badly injured and give the last known exact location.

Black Sea coastal rescue and rough surf

Georgia’s Black Sea coast includes beaches, ports and river mouths that can become dangerous during storms. If a swimmer is in distress, a vessel has an accident or somebody falls from a pier, call 112 and report the nearest town, beach, marina, jetty or identifiable access road. Provide accurate coordinates if available, but do not move into unsafe surf to obtain them.

Do not enter violent waves or strong currents in an untrained rescue attempt. A bystander who can safely guide responders from a marked beach or port entrance may be more useful than another person entering dangerous water. If someone recovered from water is unconscious or breathing abnormally, seek urgent medical response.

Heat, wildlife and snakebite

Outdoor workers and hikers may develop serious heat illness in high temperatures, while parts of Georgia have venomous snakes. The current US travel advisory specifically warns that antivenin may not be readily available at all medical facilities. If a person is bitten by a snake, seek prompt professional medical assessment, avoid unnecessary movement and follow emergency-service instructions. Do not attempt to suck out venom, cut the wound or use an improvised tourniquet.

For severe heat illness involving confusion, collapse or seizures, call 112. Move the person to a cooler safe position and begin appropriate cooling, following professional advice. Do not force drinks into somebody who is unconscious or unable to swallow. Preventive travel preparation includes knowing accessible roads, having water and checking forecasts and local risk information.

Abkhazia and South Ossetia: emergency service limitations

The Georgian Government does not exercise effective control in the regions of Abkhazia and South Ossetia, where access and emergency service arrangements differ. The US Government’s travel advisory warns against travel to these regions due to security risks, unexploded ordnance and landmines, and limits on official assistance. Do not guarantee that Georgian 112 responders, Police or ambulance crews can access the areas in the same way as Tbilisi or other government-administered places.

A person travelling near a disputed administrative boundary should follow current official travel advice, avoid unmarked or uncertain crossings, and never approach suspected mines or abandoned military objects. Do not assume that a map shows all restrictions. In a real emergency use a working locally available service, report the precise location and follow qualified responders. The US State Department 2026 Georgia guidance describes these limitations.

Road crashes, winter closures and driving

For a serious traffic collision, fire or trapped occupants, call 112 and give the road name or number, direction, nearest village, bridge, tunnel, pass or kilometre marker. Stay out of moving traffic and away from leaking fuel or damaged electrical equipment. Do not move a seriously injured person unnecessarily unless immediate danger requires it.

Mountain passes can close due to snow, ice, rockfall or flooding. A navigation application may show the shortest route even when the real road is closed. Follow official restrictions rather than drive around barriers. For ordinary breakdown assistance without immediate life danger, a local recovery provider may help after the scene has been made safe. Emergency dispatch remains for injured or endangered people.

Language assistance in Georgia

The Georgian 112 centre’s FAQ says call-takers can handle reports in Georgian, English, Azerbaijani, Armenian, Turkish and Russian. The 112Georgia app is available in Georgian, English, Russian, Armenian and Azerbaijani. A visitor can ask for an English-speaking operator but should immediately provide the place and danger in short clear sentences.

‘დახმარება!’ (Dakhmareba!) — Help!
‘სასწრაფო დახმარება მჭირდება.’ (Sastsrapo dakhmareba mchirdeba.) — I need an ambulance.
‘ხანძარია!’ (Khandzaria!) — There is a fire.
‘პოლიცია გამოიძახეთ.’ (Politsia gamoidzakhet.) — Call the Police.
‘ადამიანი უგონოდაა.’ (Adamiani ugonodaa.) — A person is unconscious.
‘მისამართია…’ (Misamartia…) — The address is…
‘ინგლისურად ლაპარაკობთ?’ (Inglisurad laparakobt?) — Do you speak English?

What location details do Georgian responders need?

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

Assess the immediate danger. Move away from flames, smoke, traffic, weapons, fast floodwater, unstable slopes, falling objects or live electricity if safe. Do not become another injured person.
Call 112. Ask for Police, medical help or fire/rescue, or describe the entire incident so the operator can route it.
Give the location before a long explanation. Say the city, municipality or village, address, building or floor; outdoors give the road, trail, nearest hut or verified coordinates.
Describe the event in one sentence. ‘A person has collapsed’; ‘a vehicle caught fire’; ‘two hikers are trapped’; ‘someone is threatening us’.
Say how many people need help and what condition they are in. Mention severe bleeding, abnormal breathing, unconsciousness, people trapped or unable to walk.
Follow the dispatcher and remain connected. Answer questions, give your callback number and perform only safe or appropriately instructed first aid.
Help crews find the safe access. Where possible, ask a second person to meet responders at the correct door, mountain trailhead, road junction or beach entrance.

How Georgia’s 112 emergency centre works

Does 112 work without a SIM or mobile credit?

Medical emergencies: when to call 112

Unconsciousness, severe chest pain, stroke signs or major injury

Medical access and reality outside Tbilisi

Fires, smoke and hazardous chemicals

Police emergencies, robbery and violent threats

The official 112Georgia app: important safety features

Official source: 112Georgia app — Call, Chat, Silent SOS and Video and privacy and location-sharing details.

Deaf and hard-of-hearing users: registration matters

Domestic violence and protection: 116 006

Mountain and remote-area rescue: Kazbegi, Svaneti, Tusheti and Racha

Avalanches, snow and winter routes

Floods and landslides: why a road may become dangerous quickly

Earthquake safety

Black Sea coastal rescue and rough surf

Heat, wildlife and snakebite

Abkhazia and South Ossetia: emergency service limitations

Road crashes, winter closures and driving

Language assistance in Georgia

‘დახმარება!’ (Dakhmareba!) — Help!
‘სასწრაფო დახმარება მჭირდება.’ (Sastsrapo dakhmareba mchirdeba.) — I need an ambulance.
‘ხანძარია!’ (Khandzaria!) — There is a fire.
‘პოლიცია გამოიძახეთ.’ (Politsia gamoidzakhet.) — Call the Police.
‘ადამიანი უგონოდაა.’ (Adamiani ugonodaa.) — A person is unconscious.
‘მისამართია…’ (Misamartia…) — The address is…
‘ინგლისურად ლაპარაკობთ?’ (Inglisurad laparakobt?) — Do you speak English?

What location details do Georgian responders need?

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

The official Georgian Ministry of Internal Affairs explains the 112 emergency centre at Ministry of Internal Affairs — 112. The emergency centre’s detailed FAQ confirms Police, ambulance and fire/rescue routing and free emergency calls. The official 112Georgia app page explains chat, SOS and location features.

First 60 seconds: seven actions that matter

Assess the immediate danger. Move away from flames, smoke, traffic, weapons, fast floodwater, unstable slopes, falling objects or live electricity if safe. Do not become another injured person.
Call 112. Ask for Police, medical help or fire/rescue, or describe the entire incident so the operator can route it.
Give the location before a long explanation. Say the city, municipality or village, address, building or floor; outdoors give the road, trail, nearest hut or verified coordinates.
Describe the event in one sentence. ‘A person has collapsed’; ‘a vehicle caught fire’; ‘two hikers are trapped’; ‘someone is threatening us’.
Say how many people need help and what condition they are in. Mention severe bleeding, abnormal breathing, unconsciousness, people trapped or unable to walk.
Follow the dispatcher and remain connected. Answer questions, give your callback number and perform only safe or appropriately instructed first aid.
Help crews find the safe access. Where possible, ask a second person to meet responders at the correct door, mountain trailhead, road junction or beach entrance.

How Georgia’s 112 emergency centre works

Does 112 work without a SIM or mobile credit?

Medical emergencies: when to call 112

Unconsciousness, severe chest pain, stroke signs or major injury

Medical access and reality outside Tbilisi

Fires, smoke and hazardous chemicals

Police emergencies, robbery and violent threats

The official 112Georgia app: important safety features

Official source: 112Georgia app — Call, Chat, Silent SOS and Video and privacy and location-sharing details.

Deaf and hard-of-hearing users: registration matters

Domestic violence and protection: 116 006

Mountain and remote-area rescue: Kazbegi, Svaneti, Tusheti and Racha

Avalanches, snow and winter routes

Floods and landslides: why a road may become dangerous quickly

Earthquake safety

Black Sea coastal rescue and rough surf

Heat, wildlife and snakebite

Abkhazia and South Ossetia: emergency service limitations

Road crashes, winter closures and driving

Language assistance in Georgia

‘დახმარება!’ (Dakhmareba!) — Help!
‘სასწრაფო დახმარება მჭირდება.’ (Sastsrapo dakhmareba mchirdeba.) — I need an ambulance.
‘ხანძარია!’ (Khandzaria!) — There is a fire.
‘პოლიცია გამოიძახეთ.’ (Politsia gamoidzakhet.) — Call the Police.
‘ადამიანი უგონოდაა.’ (Adamiani ugonodaa.) — A person is unconscious.
‘მისამართია…’ (Misamartia…) — The address is…
‘ინგლისურად ლაპარაკობთ?’ (Inglisurad laparakobt?) — Do you speak English?

What location details do Georgian responders need?

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

112 — integrated emergency response: Police, ambulance, firefighters and rescue. Available 24 hours a day from a working fixed or mobile network.
112Georgia mobile app: official iOS and Android app supporting a 112 voice call with location, chat with an emergency operator and a Silent Alarm SOS function. Download and learn before you need it.
Silent Alarm SOS: an official app option intended for situations where talking could increase danger, using an enabled GPS location to alert 112 and request Police response.
Pre-registered SMS and sign-language video for deaf and hard-of-hearing people: the Georgian 112 department provides a specialist service nationwide but requires advance registration. Do not assume unregistered SMS is accepted on the same channel.
116 006 — domestic violence support: a free 24-hour confidential consultation line for domestic violence and violence against women; immediate violent danger requires 112.
Georgia National Environmental Agency SmartAlert: weather and natural hazard forecasts, including floods, storms and wind. It is a warning system, not a number to summon responders.
Local healthcare/insurance assistance: used for routine medical matters or arranging treatment after immediate safety is addressed, not a substitute for 112 for a life-threatening event.

First 60 seconds: seven actions that matter

Assess the immediate danger. Move away from flames, smoke, traffic, weapons, fast floodwater, unstable slopes, falling objects or live electricity if safe. Do not become another injured person.
Call 112. Ask for Police, medical help or fire/rescue, or describe the entire incident so the operator can route it.
Give the location before a long explanation. Say the city, municipality or village, address, building or floor; outdoors give the road, trail, nearest hut or verified coordinates.
Describe the event in one sentence. ‘A person has collapsed’; ‘a vehicle caught fire’; ‘two hikers are trapped’; ‘someone is threatening us’.
Say how many people need help and what condition they are in. Mention severe bleeding, abnormal breathing, unconsciousness, people trapped or unable to walk.
Follow the dispatcher and remain connected. Answer questions, give your callback number and perform only safe or appropriately instructed first aid.
Help crews find the safe access. Where possible, ask a second person to meet responders at the correct door, mountain trailhead, road junction or beach entrance.

How Georgia’s 112 emergency centre works

Does 112 work without a SIM or mobile credit?

Medical emergencies: when to call 112

Unconsciousness, severe chest pain, stroke signs or major injury

Medical access and reality outside Tbilisi

Fires, smoke and hazardous chemicals

Police emergencies, robbery and violent threats

The official 112Georgia app: important safety features

Official source: 112Georgia app — Call, Chat, Silent SOS and Video and privacy and location-sharing details.

Deaf and hard-of-hearing users: registration matters

Domestic violence and protection: 116 006

Mountain and remote-area rescue: Kazbegi, Svaneti, Tusheti and Racha

Avalanches, snow and winter routes

Floods and landslides: why a road may become dangerous quickly

Earthquake safety

Black Sea coastal rescue and rough surf

Heat, wildlife and snakebite

Abkhazia and South Ossetia: emergency service limitations

Road crashes, winter closures and driving

Language assistance in Georgia

‘დახმარება!’ (Dakhmareba!) — Help!
‘სასწრაფო დახმარება მჭირდება.’ (Sastsrapo dakhmareba mchirdeba.) — I need an ambulance.
‘ხანძარია!’ (Khandzaria!) — There is a fire.
‘პოლიცია გამოიძახეთ.’ (Politsia gamoidzakhet.) — Call the Police.
‘ადამიანი უგონოდაა.’ (Adamiani ugonodaa.) — A person is unconscious.
‘მისამართია…’ (Misamartia…) — The address is…
‘ინგლისურად ლაპარაკობთ?’ (Inglisurad laparakobt?) — Do you speak English?

What location details do Georgian responders need?

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.

Official Georgian sources and related emergency guides

Emergency in Georgia right now? Call 112. It is the nationwide emergency number for Police, ambulance and firefighters or rescue. Calls are free from fixed and mobile phones, including supported mobiles without a SIM, provided a usable cellular network is available. Give your precise town, road, building or outdoor location and what happened. If somebody has collapsed, is seriously injured, trapped, attacked or threatened by fire or water, call before continuing to read.

This guide covers Tbilisi, Batumi, Kutaisi, Rustavi, Borjomi, Kazbegi/Stepantsminda, Gudauri, Svaneti, Racha, mountain communities and Georgia’s Black Sea coast. Quick emergency contacts and seven first actions come first, followed by medical help, mountain rescue, landslides, floods, fires, road safety and the official 112Georgia app. A crucial limitation is that Abkhazia and South Ossetia are outside the Georgian Government’s effective control; emergency dispatch cannot be assumed to operate identically there. Official Georgian Ministry of Internal Affairs and current travel-safety sources reviewed 7 November 2026.

Quick answer: who to call in Georgia

112 — integrated emergency response: Police, ambulance, firefighters and rescue. Available 24 hours a day from a working fixed or mobile network.
112Georgia mobile app: official iOS and Android app supporting a 112 voice call with location, chat with an emergency operator and a Silent Alarm SOS function. Download and learn before you need it.
Silent Alarm SOS: an official app option intended for situations where talking could increase danger, using an enabled GPS location to alert 112 and request Police response.
Pre-registered SMS and sign-language video for deaf and hard-of-hearing people: the Georgian 112 department provides a specialist service nationwide but requires advance registration. Do not assume unregistered SMS is accepted on the same channel.
116 006 — domestic violence support: a free 24-hour confidential consultation line for domestic violence and violence against women; immediate violent danger requires 112.
Georgia National Environmental Agency SmartAlert: weather and natural hazard forecasts, including floods, storms and wind. It is a warning system, not a number to summon responders.
Local healthcare/insurance assistance: used for routine medical matters or arranging treatment after immediate safety is addressed, not a substitute for 112 for a life-threatening event.

First 60 seconds: seven actions that matter

Assess the immediate danger. Move away from flames, smoke, traffic, weapons, fast floodwater, unstable slopes, falling objects or live electricity if safe. Do not become another injured person.
Call 112. Ask for Police, medical help or fire/rescue, or describe the entire incident so the operator can route it.
Give the location before a long explanation. Say the city, municipality or village, address, building or floor; outdoors give the road, trail, nearest hut or verified coordinates.
Describe the event in one sentence. ‘A person has collapsed’; ‘a vehicle caught fire’; ‘two hikers are trapped’; ‘someone is threatening us’.
Say how many people need help and what condition they are in. Mention severe bleeding, abnormal breathing, unconsciousness, people trapped or unable to walk.
Follow the dispatcher and remain connected. Answer questions, give your callback number and perform only safe or appropriately instructed first aid.
Help crews find the safe access. Where possible, ask a second person to meet responders at the correct door, mountain trailhead, road junction or beach entrance.

How Georgia’s 112 emergency centre works

Does 112 work without a SIM or mobile credit?

Medical emergencies: when to call 112

Unconsciousness, severe chest pain, stroke signs or major injury

Medical access and reality outside Tbilisi

Fires, smoke and hazardous chemicals

Police emergencies, robbery and violent threats

The official 112Georgia app: important safety features

Official source: 112Georgia app — Call, Chat, Silent SOS and Video and privacy and location-sharing details.

Deaf and hard-of-hearing users: registration matters

Domestic violence and protection: 116 006

Mountain and remote-area rescue: Kazbegi, Svaneti, Tusheti and Racha

Avalanches, snow and winter routes

Floods and landslides: why a road may become dangerous quickly

Earthquake safety

Black Sea coastal rescue and rough surf

Heat, wildlife and snakebite

Abkhazia and South Ossetia: emergency service limitations

Road crashes, winter closures and driving

Language assistance in Georgia

‘დახმარება!’ (Dakhmareba!) — Help!
‘სასწრაფო დახმარება მჭირდება.’ (Sastsrapo dakhmareba mchirdeba.) — I need an ambulance.
‘ხანძარია!’ (Khandzaria!) — There is a fire.
‘პოლიცია გამოიძახეთ.’ (Politsia gamoidzakhet.) — Call the Police.
‘ადამიანი უგონოდაა.’ (Adamiani ugonodaa.) — A person is unconscious.
‘მისამართია…’ (Misamartia…) — The address is…
‘ინგლისურად ლაპარაკობთ?’ (Inglisurad laparakobt?) — Do you speak English?

What location details do Georgian responders need?

City and district: Tbilisi, Batumi, Kutaisi, Rustavi or the appropriate municipality and neighbourhood.
Street: road and building/house number, gate and nearest landmark.
Apartment: building, stairwell, floor, flat, lift and usable entrance.
Highway: road name or number, direction, tunnel, junction or kilometre marker.
Mountains: trail, peak, mountain hut, nearest village, pass and reliable GPS coordinates.
Coast: named beach, river mouth, pier, marina or safe road access.
Callback: reachable phone number, language and communication or road-access limitations.

A practical household and traveller emergency plan

Save 112 Police, Ambulance and Fire on your telephone and a paper emergency card.
Write the full address in Georgian and English, including building, entrance and a recognisable landmark.
Prepare the official 112Georgia app in advance, enable appropriate location settings and learn voice, chat and SOS options.
If deaf or hard of hearing, investigate the separate required registration for specialist SMS or video calling.
Before mountain travel, share a route and expected return time with someone not travelling.
Check current National Environmental Agency alerts and follow road, snow, flood and landslide closures.
Keep medication, safe water, torch, suitable warm clothing, first-aid materials and a charged power bank.
Agree a plan for children, older adults, pets, people with disability or powered medical needs.
Check current regional travel warnings and do not assume all areas have identical emergency access.

Common mistakes that can delay help

Trying an old national Police, fire or ambulance number instead of using the integrated 112 service.
Believing a phone without any working mobile network can contact 112 through an ordinary cellular call.
Using the 112Georgia app without confirming an actual call, chat or SOS request reached the service.
Sending ordinary unregistered SMS and assuming the specialist deaf-user emergency system has accepted it.
Giving only ‘Kazbegi’ or ‘Tbilisi’ without a street, trail, floor, last known position or access road.
Entering unsafe floodwater, unstable snow or a landslide slope for an untrained rescue.
Assuming Georgian government emergency service access is identical in Abkhazia or South Ossetia.
Delaying a life-saving ambulance request while arranging medical insurance, photography or a translator.

Frequently asked questions

What is Georgia’s emergency number?

112 is the single national number for Police, ambulance and fire/rescue in the Georgian emergency service system.

Can I call 112 without a SIM card?

The official 112 FAQ says yes, on an appropriate mobile device, as long as there is usable compatible network coverage. It is not satellite communication.

Can Georgia’s 112 operators speak English?

Yes. The official 112 centre lists Georgian, English, Azerbaijani, Armenian, Turkish and Russian among call-handling languages.

What does the 112Georgia app do?

It provides a route for voice calls, text chat and Silent Alarm SOS, and may share device location with the centre when GPS is enabled. It supports five app interface languages.

Can a deaf person use SMS or a sign-language video call?

Yes. Georgia’s emergency centre provides specialist SMS and video channels nationwide, free and 24/7, with prior registration required.

What is the domestic violence support number?

116 006 is a free, confidential 24-hour helpline. For a current violent attack or serious injury, call 112.

Does 112 work identically in Abkhazia and South Ossetia?

Do not assume that it does. Georgia does not control the regions, and current travel advice warns of safety and access limitations. Verify local emergency options and avoid risky travel.