The public baggage storage counter at Changi Terminal 3 is on Level 1, on the north side of the Arrivals Hall. Changi’s baggage storage listing places it near the train-to-city route. Follow signs for the public arrivals area if you are coming from Departures or the MRT.
Choose a counter based on where you will collect your bags. If your next stop is in the city and you plan to return through Terminal 3, storing at Terminal 3 can keep collection on your route. If you plan to spend the whole visit in Jewel, compare its separate public storage location.
- Terminal 3 public counter — Arrivals Level 1, north side.
- Nearby sign — Train to City.
- Keep — Your collection receipt and any information the counter requests.
- Check — The current price, bag category and collection arrangements.
On this page
Find the counter on the public side
After immigration, baggage reclaim and customs, look for the baggage storage directions in the public arrivals hall. If you arrive from the train, head for Terminal 3 and check that you reach Level 1. From the check-in hall, use the signs down towards Arrivals.
Airport directories may list services in both public and transit areas. Use the public Level 1 listing for this route. If you are staying airside during a connection, check the transit options instead of planning around the public counter.
Check the price for the bags you have
Use Changi’s baggage storage page for current charges and ask how the counter classifies any unusual item. Confirm the total for the planned storage duration. Two bags that look similar can fall into different categories if one is much heavier or larger.
Put your passport, medication, keys and anything you need during the stop in the bag that stays with you. Keep the collection record available on your phone or in an accessible pocket. Ask how collection works if a different person will be picking up the bag.
Plan the collection before leaving
Allow enough time to get back to Terminal 3 and retrieve the bag before going to your next destination. If your departure is at another terminal, account for that separate transfer after collection. Confirm your airline’s terminal and deadlines before setting out.
For a group, agree who keeps the receipt and who will go to the counter. If your plans change, call or check the operator’s terms before assuming bags can be collected from another branch.
Storage and airline check-in serve different trips
Baggage storage keeps your bag for collection. Airline bag drop puts it into the departure process when your flight is eligible. If you need the bag again before flying, storage is the service to ask about. If you want it sent to your flight, check the airline’s check-in arrangements.
Frequently asked questions
Is the Terminal 3 public counter on the Departures level?
It is listed on Level 1 in the public arrivals area.
Is Jewel baggage storage the same counter?
Jewel has a separate location. Confirm where you deposited the bags before returning.
Can I find out the rate before I arrive?
Changi publishes baggage storage information. Ask the counter about the category and total for your items.