Jewel’s Mastercard Canopy Bridge is on Level 5, inside the Canopy Park area. Buy the Canopy Bridge ticket if you want to cross it. Jewel lists the four basic Canopy Park attractions as included with that bridge ticket.
The centre section has a glass floor and the bridge is suspended 23 metres above the ground. If you are visiting with someone who dislikes heights, explain that before booking. Jewel also asks visitors to leave luggage and wheeled bags in baggage storage before entering.
- Location: Jewel Level 5.
- The centre section has a glass floor.
- The bridge ticket includes basic Canopy Park admission.
- Check last admission and bag rules before booking.
Plan your visit
Guide contents
Find the bridge entrance on Level 5
Use Jewel’s lifts or escalators to reach Level 5 and follow signs for the Mastercard Canopy Bridge. The public terminal link bridges take you into Jewel. The Canopy Bridge is a separate attraction inside the complex.
If your group is coming from several terminals, share ‘Level 5 Canopy Bridge entrance’ as the meeting point. This keeps everyone headed to the right bridge.

Buy the ticket that matches your visit
Jewel includes Discovery Slides, Foggy Bowls, Petal Garden and Topiary Walk with the bridge ticket. Check the exact inclusions before buying an extra Canopy Park ticket. Other attractions may have their own tickets.
If someone only wants to look at the waterfall, they can choose a public viewing area. Agree on a place to meet once your group has crossed the bridge.
Plan for bags and last admission
Jewel lists daily bridge hours of 10 am to 9 pm, with last admission 30 minutes before closing. Check the attraction page before visiting. The operator recommends covered shoes and pants or shorts.
If you are carrying a suitcase or wheeled bag, leave time to store and collect it. Travellers should also leave time to return to the correct airport terminal afterwards.
Common questions
Which floor is the bridge on?
Level 5 at Jewel.
Is the entire floor glass?
Jewel describes the glass-bottom section as being in the centre.
Does the bridge ticket include the park?
Jewel lists basic Canopy Park admission as included.
