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Can’t Find SEC Results After an ID Change? | How to Ask SEAB for Help

If you cannot find your SEC results after changing identification documents, check which number you used to sit the examination. Then ask SEAB which retrieval route applies and what proof it needs to locate the record.

For past PSLE and GCE results, SEAB provides an assisted request route for candidates who sat under a different identification number or lack Singpass access. Its current past-results page lists an administrative fee of $16 from 1 January 2027 for each examination and year requested through that service. Check whether your SEC cohort is covered and which instructions apply.

  • Confirm the exam name, year and identification document used.
  • Check whether the result is available through the release or retrieval service for your cohort.
  • Use SEAB’s official request channel for any identity documents.

Which number should you check first?

For example, if you registered with a FIN and now use an NRIC, look at the identification details on your Entry Proof or registration confirmation. Tell SEAB which number was used for the examination when following its instructions. If you no longer have the old document, ask what other evidence it can accept.

When to check for an assisted retrieval fee

SEAB’s past-results page distinguishes self-service retrieval through MySkillsFuture from an assisted request. Check the coverage table and the published charge before submitting an assisted request. If you need records from multiple years, identify which year the recipient actually needs before ordering copies.

Frequently asked questions

Will renewing a passport change my examination record?

Ask SEAB how it links your current identity to the examination record. Keep the original exam information available for the enquiry.

What if I need results that were just released?

Start with the results notice for your cohort. It should direct you to the current release channel.

Official sources and next reading