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How to Tell a Friend They Hurt Your Feelings

Three students study around open books and worksheets in a shared classroom.

To tell a friend they hurt your feelings, pick one thing they said or did and describe what it was like for you. Try “When you repeated what I told you privately at lunch, I felt embarrassed. Please ask me before sharing something personal about me.” Choose a private time if you feel comfortable speaking directly.

Say what you would like to happen next. You might want them to hear you out, correct something they shared or change what they do next time. Give them a chance to respond. If the behaviour keeps happening or you feel unsafe, ask a trusted adult for support.

  • Choose one event you can describe clearly.
  • Explain the effect in words you would actually use.
  • Ask for a specific change or a chance to hear their account.
  • Notice what they do after the conversation.
  • Get help if the behaviour repeats, becomes threatening or affects school.

EDUKATESG · STUDENT EMPOWERMENT

Find your next step

Chapters 1–3
Chapters 4–6
Chapters 7–9

CHAPTER 1 OF 9

1. Choose the event and the next step you want

Start with an event you can both recognise. It could be a joke during lunch, a private detail shared with others or a plan that changed without anyone telling you. Describe what happened before you decide what it means about the friendship. “I found out the meeting moved after I got there” is information your friend can respond to. “You don’t care about me” asks them to defend a motive you cannot verify from that moment alone.

Name the effect in ordinary words. You might have felt embarrassed, left out, confused or disappointed. You can also describe what changed in your behaviour. “I stopped talking because I didn’t want the joke to continue.” That gives your friend a clearer account of what happened for you.

Ask what you want them to do

If you want an explanation, ask what they understood at the time. If you want them to stop a joke, say which joke. If you want a private detail kept private, ask what can be corrected now and what you want them to do before sharing something in future. A request gives both of you a way to decide whether the conversation helped.

Check whether you want to speak now or later

If you are upset and have trouble choosing the words, write down the event and the change you want. You can ask to talk later. If something is happening now and you want it to stop, use a short line. “Please drop that joke.” A longer discussion can happen afterwards. If you feel unsafe or fear what the person may do, speak to a trusted adult before contacting them.

Decide which part is about a pattern

One missed message can be a mix-up. Several plans changing without warning may affect whether you want to keep making the same arrangement. Tell your friend about the example you are discussing and mention the pattern if it matters. “This happened last week too. Could you tell me when the plan changes?” gives them an action they can understand. You can decide what to do if the pattern continues.

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CHAPTER 2 OF 9

2. What to say in a private conversation or message

Ask for a moment away from an audience if that suits you. “Can I talk to you about what happened at lunch?” gives the friend a topic and a chance to choose a time. Then use three pieces. Name what happened, say what it was like for you and ask for what you want next. You can do that in two sentences.

When a joke embarrassed you

“When you kept joking about my answer after I asked you to stop, I felt embarrassed. Please leave that joke out next time.” If you want to know what they meant, ask after making the request. They can explain their intention. You can still say which words or behaviour you want to change.

When a private detail was shared

“I told you that privately. I felt exposed when I heard other people talking about it. Please ask before sharing personal information about me.” If the detail is still being passed around, ask whether the friend can stop repeating it or correct an inaccurate version. If you are worried about safety or further sharing, tell an adult what has happened.

When plans changed and you were left waiting

“I went to the library because we agreed to meet there. I found out the plan had changed after I arrived. Could you message me when it changes next time?” Ask what your friend understood. They may have thought another person had told you. Agree who will send the update next time. The conversation can produce a better plan even if nobody intended the problem.

When they talked over you in front of others

“I was halfway through my point when you answered for me. I felt embarrassed because people heard your version first. Could you wait until I finish next time?” If you are working together, agree how to tell when it is their turn. You can keep the request about the behaviour you need changed.

When you would rather write it down

“Hi. I want to talk about something from today. When [event] happened, I felt [effect]. Could we [change or time to talk]?” Replace the brackets with what you actually mean. Read it once for clarity. Use a private channel where appropriate. If you need support because you are worried about the response, ask a trusted adult first.

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CHAPTER 3 OF 9

3. Give your friend room to answer without losing your point

After the first sentence, pause. Your friend may have information you did not have. They might say they thought the detail was already public or that the meeting was cancelled in a different chat. Listen to the account and check which facts you share. You can acknowledge a genuine misunderstanding and still ask for a change.

If the friend says they did not mean to hurt you, you can say what you need next. “I understand you meant it as a joke. I’d like you to stop using it.” That lets the conversation include both what they intended and what happened for you. A repair can begin even if you felt differently about the same event.

Ask a question you want answered

“Did you think I knew about the change?” or “What did you think I meant when I asked you to stop?” helps you understand the specific moment. Avoid asking several questions at once. Let them answer before deciding what to do with the information. If the conversation drifts to older arguments, ask to finish the current issue first.

Own the part you can genuinely acknowledge

Maybe you spoke sharply when you found out, or sent a message before checking the details. You can apologise for that part and keep the original concern visible. “I’m sorry I snapped. I still want to explain why I was upset about the message.” This gives both people a chance to repair a real action. You do not have to accept blame for something you did not do.

Ask for a pause if you need it

If either of you is having trouble listening, say when you can return or whether you need more time. “I’d like to leave it for today and talk after school tomorrow if we both want to.” If a school duty needs attention before then, give a separate route for that part. A pause can give you a chance to decide what you actually want to say next.

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CHAPTER 4 OF 9

4. What to do if they apologise, dismiss it or become angry

If the friend apologises, listen for what they understood and what they are willing to change. You can say “Thanks for hearing me. Please ask before sharing it next time.” If a repair is needed now, ask about it. You might want the person to correct a message or check whether the plan has reached the people who need it. Let the next action be specific.

You can accept that they heard you and still need time before spending time together as usual. Say what you know. “I appreciate the apology. I’d like a little time before we talk more.” If you want to see whether the change holds, choose a normal setting and notice what happens. You are allowed to decide what level of contact feels workable.

If they say you are overreacting

Return to the request. “I’m asking you to leave that joke out.” If they keep dismissing it, you can stop the discussion and decide what support or distance you need. You do not have to prove how upset you are before asking them to stop a specific behaviour. If it keeps affecting you at school, tell a trusted adult what happened and what needs to change.

If they say you misunderstood

Ask what they meant and compare it with what happened. If the explanation helps, say which part you now understand. If the action still caused a problem, state the change you want. “I understand you thought someone had told me. Please check that I got the update next time.” This can be enough to repair an ordinary mix-up.

If they become angry or threatening

End the conversation if you can do so safely and speak to a trusted adult promptly. Explain what happened and where you expect to see the person next. If the behaviour continues in messages or at school, tell the adult what changed. Ask for help with the next setting and how to share any relevant information privately. You do not need to manage a threatening reaction on your own.

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CHAPTER 5 OF 9

5. Make the repair concrete

A repair depends on what happened. If a private detail was shared, you can ask the friend to stop repeating it and discuss whether anything should be corrected. If a plan changed without reaching you, decide who will send the update. If a joke continued after you asked it to stop, agree to leave it out. A clear action lets both people know what will be different.

Try to avoid asking the friend to promise something too broad to check. “Never upset me again” is impossible to apply to a specific choice. “Ask before telling other people about my result” gives them a behaviour they can practise. You can check after the next ordinary conversation whether it happened.

Decide how to tell whether the change worked

Notice the next relevant event. If the problem happened in a group, see whether the friend changes what they say in that setting. If the issue concerned messages, see whether they give you the update they promised. Tell them if a useful change happened. “Thanks for checking before you shared that.” If the behaviour continues, decide whether to ask again, keep more distance or tell an adult.

If the repair concerns other people

Ask what those people need to know. A project group may only need the corrected meeting time. Relatives or classmates may not need the original detail repeated. If the material is harmful or private, ask a trusted adult how to handle it. A repair should reduce the problem and give people accurate information where needed.

Keep schoolwork clear while the friendship changes

If you share a class or project, agree where necessary information will go. You can use the group’s approved channel for task updates while taking time away from personal messages. If the disagreement affects who does the work, ask the teacher for help with roles and deadlines. Keep private details out of the shared document.

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CHAPTER 6 OF 9

6. When to get help or give yourself space

One difficult conversation may leave you needing time. You can say what contact you are comfortable with and what school commitments still need an answer. If you want to return to the friendship conversation later, give a time only if it is realistic. If you are unsure, tell the friend what you can commit to now.

Ask a trusted adult if the behaviour is repeated, targeted or affecting your ability to take part at school. Give one or two examples, when they happened and what you already tried. If the friend threatens you or you feel unsafe, ask for help promptly. You can speak to a caregiver, teacher, school counsellor or another trusted adult. Let them know what you are worried may happen next.

If you are helping a friend who tells you they were hurt

Ask whether they want you to listen, rehearse the words or go with them to speak to an adult. Avoid taking over the conversation without asking. If you think someone may be unsafe, get adult help promptly. Share only the details needed for the adult to understand the concern. You can support your friend without passing their story around.

For a parent listening to a student

Ask what happened, which part hurt and what the student wants now. Help them choose one sentence they can actually say. If the situation involves ongoing targeting or safety, help them find the right school contact and ask what will happen next. If it is an ordinary disagreement and the student wants to try speaking directly, ask how you can support them after the conversation.

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CHAPTER 7 OF 9

7. Worked examples from a friendship conversation

A friend repeated something personal

Mei tells a friend about an awkward lesson and later hears the story repeated. She says, “I told you that privately. I felt embarrassed when someone else brought it up. Could you ask before sharing things about me?” The friend says they were trying to explain what happened to another classmate. Mei asks them to stop repeating the story. They agree what can be kept private next time.

A joke kept going after a student asked it to stop

Arun tells a friend that a joke about his answer bothered him. He gives the example and asks them to leave it out. The friend says they thought everyone was enjoying it. Arun explains that he had stopped contributing because the joke continued. In the next group task the friend leaves it out and asks Arun what he thinks about the work. The change is visible without a second conversation about the joke.

A meeting changed and one person missed the update

Jia reaches the library and learns her friend moved the plan. She asks what happened. The friend thought someone else had told her. Jia explains that she felt left out and asks them to confirm changes directly next time. They agree that whoever changes the plan sends a short message. They can check whether the arrangement works on the next meeting.

A student speaks up and the behaviour continues

A student asks a friend to stop making a repeated comment. The friend starts doing it in front of more people. The student tells a trusted adult about the original request and the new pattern. They ask what to do at the next lesson and how the school can help. A direct conversation can be a useful first step in an ordinary disagreement. Adult support may be needed when the behaviour keeps escalating.

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CHAPTER 8 OF 9

8. Prepare one sentence and one follow-up

Write the event, the effect and the action. Use ordinary words. “You shared the story at lunch. I felt embarrassed. Please ask first next time.” Now prepare for one reply. If they say they did not know it was private, you can explain that you want them to ask. If they apologise, you can confirm the change. If they dismiss it, you can decide whether to pause or get support.

Use the smallest request that fits the situation. If you only want someone to stop a joke, ask for that. If you want to discuss a wider pattern, name two examples and say what you would like to change. Keep the first discussion short enough to have it. You can return to another issue when both people are ready.

If you receive this kind of feedback from a friend

Listen for what happened and what they are asking you to change. If you remember it differently, explain the detail without interrupting. If you can see that you caused a problem, say what you will do about it. “I shared that without checking. I’ll stop repeating it and ask first next time.” Then follow through. The next ordinary interaction is a chance to use the repair.

Review the conversation afterwards

Ask whether you were heard and whether you know what the other person agreed to. You might need a clearer request, a little space or support with a repeated problem. Put the next action in one sentence. You can keep the conversation focused even if the whole friendship still feels uncertain.

The friend did not know you wanted the conversation kept private

Nadia told a friend something about a difficult day. She thought it was understood that the detail would stay between them. The friend shared it while trying to explain why Nadia was quiet in class. Nadia hears about it from someone else. She chooses a private time and says, “I felt embarrassed when people brought that up. I wanted it to stay between us. Please ask before telling someone else next time.”

The friend says they did not know it was private. Nadia can hear that and still ask for a change. She can also ask whether the friend will stop repeating it. If a particular person received an inaccurate account, they can decide whether a small correction is useful. They do not need to tell the story again to everyone who heard it.

Before sharing another personal detail, Nadia can say what she expects. “I’d like to talk about this privately.” If a friend is worried someone may be unsafe, they can seek adult help. A promise to keep a conversation private should leave room to get support when it is needed. The two friends can agree to explain that where appropriate.

A joke landed differently in front of a group

Rui laughs at a joke when talking to one friend and feels embarrassed when it comes up during a group activity. He says, “When you made that joke during the presentation rehearsal, I felt embarrassed. Please leave it out when we’re working in the group.” His friend says they thought it was a joke both people liked. Rui explains which setting made it different and asks whether they can agree to stop using it there.

If Rui wants the joke to stop everywhere, he can say that instead. He does not have to decide whether the friend intended harm. He can describe how it affected him and what needs to change. At the next group activity, he can check whether the joke has stopped. If it continues or other people start using it to target him, he can tell the teacher what happened.

A quick repair can also work in the moment. “Please drop that joke. Let’s finish the rehearsal.” This gives the group a way to return to the task. You can speak privately afterwards if you want to explain more. If the group is already making the situation worse, seek adult support rather than trying to settle it in front of everyone.

Two friends have different memories of a plan

Hana remembers agreeing to meet at the library. Her friend remembers saying they might go if the afternoon activity finished early. Hana waited and felt left out. She says, “I thought we had agreed to meet. I felt disappointed when nobody came. Could we confirm the plan before we leave school next time?” The friend explains the condition they thought was still open. They agree to send one confirmation before each person starts the journey.

The repair comes from the part both people can use next time. Hana does not need the friend to agree that the plan was fully fixed. Her friend can understand why she waited and confirm future plans more clearly. If the next plan changes, they can check who sends the update. A small change makes the arrangement easier to rely on.

If you find that the same person repeatedly leaves you waiting, consider whether you want to keep making that plan. You can ask for confirmation before travelling or choose a different arrangement. Explain which part you are willing to do. You can keep the friendship while changing a routine that often causes hurt.

A friend apologises and you need time to see a change

A student asks a friend to stop sharing comments about their grades. The friend apologises and says they will ask first. The student still feels uneasy when people talk about schoolwork. They can say, “Thanks for listening. I’d like to keep the details private for now.” They can return to ordinary conversation without sharing something personal immediately.

Notice what happens when the subject comes up again. If the friend asks before sharing, the student can choose whether to say yes. If the friend forgets once and corrects it, that may call for a reminder. If they keep sharing after repeated requests, the student can decide how much to tell them and ask a trusted adult for help where appropriate. The practical question is whether the behaviour changes over time.

An apology can be an important first reply. It does not tell you everything about the next interaction. Give yourself a chance to see the repair in an ordinary setting. You can acknowledge an apology and choose a smaller amount of contact while you work out what you want.

If both people raised their voices

Choose one action you can take responsibility for. “I’m sorry I spoke sharply when I heard about the message. I still want to talk about why it bothered me.” Give your friend a chance to respond to that part. They can acknowledge their own action if they want to. Avoid agreeing that the original concern disappears simply because the discussion became heated.

If you cannot finish the conversation calmly, pause and say how to handle any urgent shared task. “I’ll still put the project file in the shared folder. We can talk about the rest later.” If you expect to see the person soon and are worried about their reaction, tell a trusted adult. Ask what to do at the next activity rather than waiting for another difficult encounter.

If another friend offers to pass on the message

Ask yourself whether they need to be involved. You may want someone to listen while you practise the sentence. You may prefer to send the request directly. A mutual friend can give support without becoming the person who decides what happened. If you do need an adult to help, choose someone who can act in the relevant setting.

If a practical detail needs to reach a group, share only that detail. “I’ll use the project thread for the slides” tells people where to find the work. They do not need to hear the private account that led to the change. If there is a safety concern, take it to a trusted adult instead of asking classmates to pass it around.

Review the next action rather than the whole friendship

After the conversation, write one thing you understood and one thing you want to see change. “They thought I knew the plan. We agreed to confirm the place before leaving school.” If there is a next meeting, check what happens. If there is no agreement, decide whether you need a different plan, more space or help. You can make the practical decision that fits the information you have.

A useful check can be as small as one ordinary exchange. Did the friend ask before sharing? Did they leave the joke out? Did they let you finish speaking? These actions can help you decide whether the conversation changed anything. If the behaviour is repeated, targeted or threatening, tell a trusted adult about the next example and ask what support is available.

Practise how to start without explaining everything

Read your first sentence out loud once. Keep the event, the effect and the request. If it sounds like a long argument, make it shorter. “I felt embarrassed when you repeated that story. Please ask before sharing it.” You can add detail if the friend asks. If they listen and understand, you may need only a brief discussion.

You can also decide which questions you are ready to answer. If the friend asks for a personal detail you do not want to share, say that and return to the request. If they bring up another event, agree whether to discuss it later. Give yourself enough room to finish the point you came to make.

If you are unsure whether you want to talk at all

Ask what you need for the next ordinary interaction. You may want to ask for a different plan, keep a private detail from being repeated or get help with a group task. You can address the practical need first. If you later want to explain how you felt, choose a time when both people can listen. Give yourself room to decide whether the longer conversation would help.

You might also want to rehearse with a trusted adult or friend before deciding. Tell them whether you want advice or simply want someone to listen. Describe the event in your own words and see whether you can name one clear request. If a direct conversation feels unsafe or the behaviour is ongoing, ask an adult what support is available. You can decide what to share after you know who can help and how they will handle it.

If the conversation ends without an agreement, make a plan for the next school activity before you leave it.

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CHAPTER 9 OF 9

9. Frequently asked questions and a message for today

What if I do not want to accuse my friend?

Describe the event and its effect. Ask what they understood if you want their account. You can request a change without claiming to know why they did it. Give one concrete example.

Should I text or talk in person?

Choose the route that gives both of you room to understand. A short private message can be useful when you need time to choose the words. A conversation may help if you want to ask questions. If you feel unsafe, seek adult support before choosing either.

What if they apologise and I still feel hurt?

Say what you can accept and what time or change you need. You can thank them for listening and wait to see what happens next. If there is a practical repair, agree on it.

What if they tell other people about the conversation?

Decide whether something needs correcting or whether you want to keep further discussion private. If sharing becomes targeted or threatening, tell a trusted adult. Give the example and ask how to get support at school.

What can I say now?

“When ___ happened, I felt ___. I’d like you to ___.” Choose one event and one request. If you want to hear their account, ask a short question afterwards. If you need help, identify the adult you can talk to and what you want them to understand.

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