If your name is spelled incorrectly on your current-year GCE examination certificate, compare it with the name you registered for the examination. SEAB’s published reprint procedure covers a printing misspelling that differs from the registered name. Its FAQ gives you five working days from results release to submit the request.
School candidates should request a reprint through their school. Private candidates should contact the Singapore Examinations and Assessment Board (SEAB) directly. A service charge applies and SEAB reviews requests before approving them. If you notice the error near the deadline, contact the relevant office promptly and ask what evidence it needs.
- Compare the certificate with your examination registration record.
- Record the date of results release and check the submission deadline.
- Use your school’s examination office or SEAB’s official contact route.
- Keep the original certificate and share identifying documents only as requested.
CHAPTER 1 OF 4 · Back to contents
Check where the spelling first changed
Start with the current-year certificate. Write down the spelling that appears there and the spelling used for your examination registration. Where available, check the candidate particulars you verified when registering. Looking at both records helps you describe the issue clearly.
If the registered name and printed name differ because of a spelling error, ask about the reprint process. If the records match each other and your name has since changed, explain the chronology to SEAB or the receiving institution. The 2026 secondary GCE rules identify changes by deed poll after registration as changes that cannot be reflected on the certificate.
Keep the documents separate
A result slip, the original certificate and the registration record serve different purposes. Bring the relevant versions to the school or refer to them in your enquiry. Keep personal particulars out of public posts and messages to unofficial accounts.
CHAPTER 2 OF 4 · Back to contents
Worked example | One letter differs from the registered name
Maya collects her GCE certificate and finds that one letter in her surname is missing. Her examination registration record includes the letter. She checks the result-release date and contacts her school’s examination office the same day.
She explains which document contains the mismatch, gives the exact spelling in each record through the school’s designated channel and asks how to submit the reprint request. She keeps the original certificate so the office can tell her whether and when it needs to see it.
If Maya were a private candidate, she would use SEAB’s official contact route. SEAB’s FAQ says the amended certificate for an eligible private candidate is sent to the mailing address provided at registration. A school candidate’s amended certificate goes to the school, which contacts the student for collection.
Contents · Previous chapter · Next chapter
CHAPTER 3 OF 4 · Back to contents
If another deadline is approaching
You may need to apply for a course, scholarship or job before the reprint is ready. Ask the receiving office what documents it accepts while the correction is being processed. Keep the reprint request and the application deadline on your calendar as separate matters. The processing time depends on the case, so let the receiving office know early if you need its instructions.
A short message can explain that the current-year certificate has a spelling discrepancy, that you have raised it through the official channel, and that you would like to know what document to submit by the deadline. Use the recipient’s secure submission route if it asks to see the documents.
Contents · Previous chapter · Next chapter
CHAPTER 4 OF 4 · Back to contents
Frequently asked questions
Does the five-working-day period start when I open the envelope?
SEAB’s reprint FAQ counts from the day of results release. Check promptly when you receive your certificate, especially if it arrives by post.
Can I request a new certificate after changing my name?
The published reprint process concerns a current-year printing misspelling against the name used at registration. Ask the receiving institution how it wants you to substantiate a later name change.
What if I simply lost the certificate?
SEAB has a separate digital results retrieval route. Its published guidance treats original certificates as controlled documents and directs candidates who lose them to digitised results.
Where are the official instructions?
See SEAB’s certificate amendment FAQ, the GCE secondary rules and the SEAB contact page.