Updated 25 October 2026 | Toh Yi Drive and Clementi Avenue 6, Bukit Timah Division, Singapore. Did you know? A national parcel-locker system appears in the same local future plans as playgrounds, covered walkways and other everyday estate improvements.
Quick answer: The April 2025 Bukit Timah future-plans booklet names Pick Lockers at Blocks 2 and 11 Toh Yi Drive and Block 210A Clementi Avenue 6. Pick Network, an IMDA subsidiary, operates an open-access parcel locker system, generally intended for 24/7 collection. The plan is not proof that any named cabinet is presently active or has available compartments in 2027; verify the location through the official operator.
btpick-five
- Three local addresses: Toh Yi Drive Blocks 2 and 11, plus Clementi Avenue 6 Block 210A.
- Who operates the network: Pick Network Pte Ltd, wholly owned by IMDA.
- National aim: Convenient locker collection near HDB homes and public transport.
- How collection works: A supported courier delivers the parcel, then sends the correct pickup notification and PIN.
- 2027 caution: Check real-time location, access, availability and supported providers; a 2025 plan is not a live locker directory.
btpick-time
| When | Milestone or next check |
|---|---|
| 30 April 2021 | IMDA launched the nationwide Pick open-access parcel-locker network. |
| April 2025 | Bukit Timah Town Council listed proposed Pick lockers at Toh Yi Drive Blocks 2 and 11 and Clementi Avenue 6 Block 210A. |
| June 2025 | IMDA’s Pick overview described the nationwide network and its coverage ambitions. |
| 11 September 2026 | Pick’s official mobile app listing was updated, with collection, PIN and nearby-locker features described. |
| 25 October 2026 | The historical local list does not by itself confirm real-time cabinet operation or free compartments at all three blocks. |
| Through 2027 | Check live locker locations, current courier integration, availability and collection notices when using the service. |
btpick-index
- Why are parcel lockers part of the Bukit Timah neighbourhood story?
- Which exact blocks were named for Pick lockers?
- What is Pick Network, and who operates it?
- How do people collect a parcel?
- Can customers use any courier at a Pick locker?
- Are Pick lockers always open 24 hours?
- How does the September 2026 Pick app update help residents?
- How could parcel lockers help delivery efficiency?
- What should families know about parcel-collection security?
- What about bulky parcels, refrigerated groceries and returns?
- How does this relate to the NorthArc neighbourhood?
- What does the proposal mean for Toh Yi Drive?
- What should residents check in 2027?
- Frequently asked questions
- Primary references
Why are parcel lockers part of the Bukit Timah neighbourhood story?
Did you know that a parcel locker can be a useful improvement even though it is much smaller than a new playground or railway station? Many households order books, school supplies, clothing and other items online, and collection logistics can affect everyday routines.
The Holland-Bukit Panjang Town Council’s April 2025 Bukit Timah future-plans publication lists Pick Lockers at three specific HDB block locations: Blocks 2 and 11 Toh Yi Drive and Block 210A Clementi Avenue 6.
The intention is convenient collection closer to where people already live. A parent may be out on a school run when a courier calls, while another resident may prefer to collect a parcel at a time that suits their schedule.
These local entries form part of Singapore’s wider open-access parcel-locker network, operated by Pick Network, an IMDA subsidiary. The system is meant to give delivery companies and customers alternatives to repeated doorstep visits.
The key boundary is that the 2025 future-plans list documents named locations for the rollout. It does not prove that a particular locker remains available, has a free compartment or accepts every courier in October 2026 or throughout 2027.
Which exact blocks were named for Pick lockers?
The Town Council publication names Block 2 Toh Yi Drive, Block 11 Toh Yi Drive and Block 210A Clementi Avenue 6. The entries should be read as three distinct planned locations rather than a single locker beside Beauty World MRT.
Toh Yi Drive is in the Beauty World and Upper Bukit Timah neighbourhood. Block 210A Clementi Avenue 6 belongs to the NorthArc/Clementi residential area that also features in the division’s other public-space and community plans.
A resident needs the exact block because a locker at another building can be inconvenient even when it is only a few hundred metres away. Some services also allow location selection at checkout based on current capacity and supported delivery partners.
Do not infer that all three locations were already operational from the appearance of their names in April 2025. The official PICK location finder or the current operator app should confirm which lockers are usable today.
The exact physical cabinet and its operating permissions should be verified by following current site signs and the provider’s location data.
What is Pick Network, and who operates it?
Pick Network is Singapore’s nationwide parcel-locker initiative. IMDA incorporated Pick Network Pte Ltd as a wholly owned subsidiary to develop, own and operate an open-access locker network.
The original national programme was launched in April 2021 and was designed to be open to multiple logistics service providers, rather than belong exclusively to one courier or online marketplace.
The national network has been scaled towards around 1,000 stations in residential estates, community centres and transport nodes. IMDA describes a goal of bringing collection conveniently near people’s homes, often with around-the-clock accessibility.
Open access at network level does not mean every seller or courier has integrated with every locker service at all times. Each transaction still requires support from the chosen delivery provider and a suitable available locker.
For the most reliable explanation, read IMDA’s Pick Network overview.
How do people collect a parcel?
A supported retailer or delivery company offers a locker collection option. The customer selects an eligible location and receives a notification when the parcel is actually delivered into an assigned compartment.
The Pick mobile app can display parcel notifications, collection information and PINs. At the correct locker station, a customer follows the current instructions to authenticate and open the assigned compartment.
It is important to wait for the actual collection notice. Choosing a locker at checkout is not proof that a parcel has arrived. Similarly, a delivery-tracking estimate does not override the operator’s final notification.
A resident who cannot retrieve an item should use the official support channel associated with the delivery or locker network. Do not repeatedly enter random PINs or ask a stranger to open a compartment on your behalf.
The official Google Play listing updated in September 2026 describes finding lockers, viewing capacity, managing collections and returns, and retrieving the collection or return PIN.
Can customers use any courier at a Pick locker?
Not necessarily. The network was built to be available to different logistics service providers, but actual integration and collection eligibility depend on the service chosen and the parcel.
A marketplace’s checkout screen may offer a supported Pick location for one order and not for another. Parcel size, the nature of the item, the courier’s delivery agreement and locker capacity can all influence what is available.
The existence of a Pick cabinet at Block 2 Toh Yi Drive does not guarantee a customer can send a parcel there without first selecting the correct provider workflow.
A useful tip is to check the delivery options before paying for an online order. If a locker is not offered, do not try to force collection by writing its address in a conventional home-address field without provider instructions.
SingPost’s current parcel collection help distinguishes Pick Lockers from POPStation and Parcel Santa services, which can have different operating arrangements.
Are Pick lockers always open 24 hours?
IMDA describes the national network as intended for convenient 24/7 access, and SingPost refers to Pick lockers as part of Singapore’s round-the-clock parcel collection infrastructure.
However, a particular station can have access constraints, maintenance, full compartments or other site-specific issues. A locker inside a building should not be assumed reachable at every hour solely because the network is marketed as 24/7.
Before planning a late-night collection, confirm the selected locker location’s actual access and whether the parcel is ready. Avoid entering a private or closed building to reach a cabinet not intended to be accessed at that time.
For older residents or families with children, an earlier collection during safe walking conditions may be more convenient than collecting close to midnight.
A location’s operating status can change during 2027 even if the wider network remains available.
How does the September 2026 Pick app update help residents?
Pick’s official mobile app listing, updated 11 September 2026 on Google Play, describes functions including finding nearby lockers, viewing locker availability and capacity, receiving parcel notifications and retrieving collection or return PINs.
These features are useful because locker availability is dynamic. A cabinet may exist at the correct block while individual compartments are occupied or temporarily out of service.
An app can also reduce confusion by identifying the location tied to the parcel. A customer may have access to several lockers in the same estate, but the correct PIN is associated with a particular delivery and assigned compartment.
Only use the official app and the genuine delivery notification. If a message claiming to be from a courier asks for unrelated banking credentials, do not treat it as an ordinary locker collection step.
The app’s current feature set or supported courier integrations may change later, so its own release information and provider help pages should be the authority in 2027.
How could parcel lockers help delivery efficiency?
When many parcels can be dropped at a shared locker station, a delivery company may avoid repeated unsuccessful doorstep visits and reduce the number of separate trips it makes within a neighbourhood.
URA’s urban-logistics material says the average number of parcels delivered daily through Pick Network lockers grew from fewer than 100 in 2021 to more than 20,000 in 2024. It also attributes over 270,000kg of annual carbon dioxide savings to the use of this network.
Those are national figures, not statistics for Blocks 2 and 11 Toh Yi Drive or 210A Clementi Avenue 6. They illustrate a wider logistical purpose; they do not establish the exact emissions saved by an individual household.
Efficiency also depends on resident behaviour. If most customers drive a long distance solely to collect one small item, the environmental benefit may be less straightforward than when a locker is visited as part of a regular walking or transit trip.
The useful goal is a service that fits naturally into everyday routes and reduces unnecessary delivery journeys where possible.
What should families know about parcel-collection security?
Treat a collection PIN as a temporary key. It should not be posted in a public chat, displayed in a screenshot or given to someone unfamiliar with the delivery arrangement.
Open the correct compartment, remove the parcel and close the door properly according to the locker instructions. Verify the parcel belongs to the intended order before leaving.
If a cabinet appears damaged or a door remains unsecured, use the provider’s official support process rather than attempting to dismantle or force the equipment.
Parcel-notification scams can imitate real delivery companies. A genuine collection notice should not require a user to surrender bank passwords or unrelated personal information to receive an already paid parcel.
Where families share collection tasks, they can agree in advance who will receive the notification and how the collection details will be communicated securely.
What about bulky parcels, refrigerated groceries and returns?
Lockers have physical compartment sizes, and not every parcel fits. A large or unusually shaped item may require doorstep delivery or a different collection point.
A standard parcel locker should not be assumed to provide refrigeration for food or medication. Perishable or temperature-sensitive orders require the appropriate delivery arrangements set by the seller and logistics operator.
Returns are also dependent on integration. Pick’s app listing describes collection and return management, but the customer’s marketplace or courier must support the correct return workflow.
Do not leave an unregistered parcel beside a locker because no compartment is available. That creates a security and obstruction problem and does not constitute a legitimate return.
Choose the collection method suitable for the item, and confirm the handling rules at checkout or through the operator.
How does this relate to the NorthArc neighbourhood?
Block 210A Clementi Avenue 6 appears in the Town Council’s local development list alongside other planned or completed improvements in nearby Clementi residential blocks.
The same booklet lists AED installations at Blocks 209B, 211A and 210A in NorthArc. This is a separate public-safety initiative, not a functionality built into the Pick parcel lockers.
It is useful to keep the facilities distinct. An AED is emergency medical equipment; a Pick locker is a logistics cabinet. Both can be near residents, but they have different access rules, operators and purposes.
If reporting NorthArc amenities during 2027, verify the actual AED location through SCDF’s myResponder registry and the Pick cabinet through its own service finder. An estate improvement listing is not live confirmation of either item.
Residents can then know which public facility to use for the appropriate situation instead of treating all new cabinets or equipment as interchangeable.
What does the proposal mean for Toh Yi Drive?
Toh Yi Drive is a mature residential area with everyday trips towards Beauty World, the interim Bukit Timah Market and public transport. Additional parcel lockers could offer convenient pickup options close to home.
The Town Council named two Toh Yi locations—Blocks 2 and 11—rather than one unspecified station. That difference can matter to a resident carrying parcels or managing a school run.
There are other separate Toh Yi improvements in the same local plans, including playground upgrades, sheltered access routes and community garden ramps. Those projects should not be combined into a single fictional locker-installation contract.
The value of a locker depends on whether it is working, supported by a courier, accessible and reasonably close to the customer’s existing route.
A useful 2027 update should therefore record the real current stations and their operating conditions rather than simply repeating that lockers were once proposed.
What should residents check in 2027?
First, confirm whether Pick lockers are actually operating at Block 2 Toh Yi Drive, Block 11 Toh Yi Drive and Block 210A Clementi Avenue 6. The 2025 plan alone is not a live deployment record.
Second, confirm whether the desired online retailer or logistics company lets customers choose that exact locker for the current parcel. An available cabinet is of little use if it is not supported by the service making the delivery.
Third, verify any collection window and PIN expiry shown in the actual notification. These can be specific to the delivery and should not be guessed from an old guide.
Fourth, assess walking access, maintenance and suitable alternative pickup arrangements if a station is full or unavailable.
The wider story is simple: local digital infrastructure can make a neighbourhood more convenient, but its benefits are real only when the service is properly integrated and usable by residents.
btpick-faq
Which Toh Yi Drive blocks were named for Pick lockers?
Blocks 2 and 11 Toh Yi Drive, according to the April 2025 Town Council future-plans list.
Which Clementi Avenue 6 block was included?
Block 210A Clementi Avenue 6.
Are all three lockers confirmed as operating today?
The 2025 future plan alone does not establish their live status. Check the current Pick location finder or app.
Is Pick Network the same as SingPost POPStation?
No. Pick is a nationwide open-access locker network; POPStation is a separate SingPost locker service. Some delivery providers can support both.
Who owns Pick Network?
It is operated by Pick Network Pte Ltd, a wholly owned subsidiary of IMDA.
Can I collect parcels at night?
Pick advertises a generally 24/7 locker network, but confirm the particular site’s access and availability.
Do all delivery companies use Pick lockers?
No. An order’s delivery provider and marketplace must support the selected locker location.
How do I open a locker?
Follow the notification and provider’s official instructions, typically using the collection PIN or authentication supplied for that delivery.
Can I see available lockers on a phone?
The official Pick app listing describes nearby-station search and availability information.
Can I return items through Pick?
Supported return workflows may be available, depending on the retailer and courier.
What if my parcel is too large?
Select an appropriate alternative delivery method; locker compartment dimensions and provider eligibility apply.
Does the provider require banking passwords to collect a parcel?
No legitimate ordinary collection should require unrelated bank credentials. Use official channels and beware of phishing.
Are the lockers the same as NorthArc AED equipment?
No. Parcel lockers and emergency defibrillators are separate amenities with different purposes.
Will there be a new Pick locker opening in 2027?
The named sites were in the 2025 plan. No precise opening in 2027 is verified by those entries; check later operator updates.
btpick-sources
Official sources below support the local proposal, operator identity and general collection process. Physical site status, collection deadlines and provider availability can change; verify them at the time of use.
- Holland-Bukit Panjang Town Council: Pick Lockers at Toh Yi Blocks 2 and 11 and Clementi Avenue 6 Block 210A
- IMDA: Pick national locker network, operation and 24/7 ambition (updated June 2025)
- IMDA: 30 April 2021 open-access national network launch
- SingPost: Pick lockers and differences from other parcel collection products
- Pick Network official Android app listing (updated September 2026)
- URA: Parcel-locker national delivery volumes and logistics efficiency
- Town Council: Site-specific estate announcements and maintenance contacts
Related local information: Toh Yi and Beauty World everyday access · Toh Yi Drive playground plans · Clementi Avenue 4 shared amenities · Browse the Bukit Timah 2026–2027 series.
More latest Bukit Timah neighbourhood updates
- Rifle Range Nature Park and Quarry Wetland in 2027
- Bukit Timah Railway Station and Nine Mile Platform
- Clementi Avenue 4 playground and rain-shelter plans
Explore the full Bukit Timah 2026–2027 updates series
Editorial note: The featured image shows Clementi HDB surroundings, not a verified Pick locker installation. The exact three blocks come from the dated Town Council future-plan document and should not be treated as proof of current functionality, available locker compartments or a guaranteed 2027 opening.